Loading...
HomeMy WebLinkAboutSP August 15, 2005 J 1685 CROSSTOWN BOULEVARD N.W. . ANDOVER, MINNESOTA 55304 . (763) 755-5100 FAX (763) 755-8923 . WWW.CI.ANDOVER.MN.US Special Joint City Council/Community Center Advisory Commission Meeting Monday, August 15,2005 7:00 p.m. Council Chambers 1. Call to Order - 7:00 p.m. 2. Discuss Community Center Advisory Commission Progress - Administratio.n I 3. Other Business 4. Adjournment J (9 I 1685 CROSSTOWN BOULEVARD N.W. . ANDOVER, MINNESOTA 55304 . (763) 755-5100 FAX (763) 755-8923 . WWW.CI.ANDOVER.MN.US TO: City Council & Advisory Commissioners FROM: ];m D;cku"on, C;ty AdmUristra~ Commmrity Ceot" Ad,,;,o')' Comnu . on Progress Report SUBJECT: DATE: August 15,2005 INTRODUCTION The Advisory Commission expressed interest in reviewing and creating appropriate facility usage policies and review associated contracts that go along policies. The following memo and the attached documentation are intended to provide what is currently being utilized to operate the / facility. DISCUSSION The following attachments accompany this memo: 1. Andover Community Center Rental Policy 2. Room Rental Application Form 3. Prioritization Of Use For Facility Areas 4. YMCA/Community Center Facility Handbook 5. Athletic Association Roster & Solicitation 6. Usage Statistics fro Ice Arena 7. Proposed Fees For The Community Center 8. Concession Cash Balancing Sheet I provide the aforementioned attachments to relay documentation that the Advisory Commission has had a significant hand in preparing. These policies and procedures in a work in progress and are intended to be updated based on information gathered once the facility is in full operation. I will provide a brief presentation to the group at the meeting and will stand for questions. Attachments S'\.ND6VE~ I 1685 CROSSTOWN BOULEVARD N.W. . ANDOVER, MINNESOTA 55304 . (763) 755-5100 FAX (763) 755-8923 . WWW.CI.ANDOVER.MN.US Andover Community Center (ACe) Rental Policy We are prepared to do whatever it takes to make your event a success. To aid in this and to clearly communicate policy, we ask that the contact person for your event read this contract and abide by it. If you have any questions, please contact us immediately. RENTAL PROCEDURES: 1. A reservation is not guaranteed until a deposit equal to 20% of the rental cost is received with the signed contract for the ice arena and field house. All deposits for use of the multipurpose rooms and conference room will be handled on a case by case basis depending on the type of event to be held. Reservations may be made 18 months in advance of the event. 2. Balance of is due no later than fourteen (14) days prior to the event date. 3. One contact person should be designated to oversee all arrangements with the ACC. This person is responsible for making an on-site appointment with the ACC facility coordinator to fmalize arrangements no less than three (3) weeks prior to the event. The ACC and its employees are not responsible for any problems that occur with any event that has not had an on-site meeting with staff. 4. The renter may cancel a reservation by giving written notice to the ACC. If the date can be re-booked the 20% deposit will be refunded, if unable to re-book the deposit is forfeited. 5. The facility may not be sublet by the renter. No application may be transferred or re-assigned. 6. The kitchen is off limits to anyone other than the food and beverage provider and ACC employees. 7. Under certain conditions, ACC staff may be forced to cancel a lease agreement prior to the event. Possible reasons for cancellation include, but are not limited to: a declared state of emergency, unsafe environmental or health conditions, or interrupted utility services. In such an event, the renter agrees that the City of Andover shall not have responsibiiity for anything the renter may suffer or incur due to such a cancellation. The City will attempt to notify the renter as soon as possible if such cancellation occurs. All fees paid to the City by the renter shall be refunded to the renter if the reservation is canceled by the ACC for any of the above reasons. 8. Permit holders may not charge admission for their event unless approved by the ACC manager. SET-UPffiECORATIONS: 1. Rental fees include setting up tables, chairs, and P A system by staff the day of the event. 2. Affixing anything to the wall, floor or ceilings or in public areas is not permitted unless prior approval is received from ACC staff. 3. All decorations must be removed from the ACC or put in trash bags following the event. / 4. Deliveries may be made after 1:00 P.M. on the event day unless other arrangements have been made. 5. Confetti, glitter, birdseed, rice and other like items are strictly prohibited. Andover Community Center. 15200 Hanson Boulevard. Andover, MN 55304 Telephone (763) 767-5166 . Fax (763) 755-2893 . www.andovercc.org ./ . LIABILITY/INSURANCE: i 1. The renter assumes full responsibility for its group's conduct and for any loss, breakage, or damage to the rooms, equipment or other ACC property. i. 2. The City of Andover is not liable for any loss, damage, injury, or illness by the users of the facilities in the ACC. Neither Andover nor its employees can he held responsible for any items that are left at the facility by the renter or contracted service provider. The renter using the facilities, equipment, and other items owned by the City further assumes all liability for any personal injuries, including death, caused by participants at the scheduled event. SECURITY/CONDUCT: 1. Smoking is prohibited in all interior areas ofthe building. 2. The renter is responsible for supervising conduct of their group. , 3. Persons attending events must comme themselves to the rooms and corridors assigned to their use. 4. No alcoholic beverages will be allowed. 5. All City ordinances, State Statutes, Federal laws and established policies of use must be complied with during the authorized use of the ACC. 6. All persons attending any event on the ACC property shall abide by the policies of the Community Activity Center. At their discretion, ACC staff, hislher authorized representative or a s~curity officer may: a Order the removal of any offender. b. Revoke the permit immediately and order all persons from the premises. 7. We ask your cooperation in vacating the function rooms at the time designated on your contract, as we may have another group scheduled following your event. - , " Andover Community Center. 15200 Hanson Boulevard. Andover, MN 55304 Telephone (763) 767-5166. Fax (763) 755-2893. www.andovercc.org f)... . Sl\c I T Y 0 F~ :NDOVE -- j 1685 CROSSTOWN BOULEVARD N.W. . ANDOVER, MINNESOTA 55304. (763) 755-5100 FAX (763) 755-8923. WWW.CI.ANDOVER.MN.US ROOM RENTAL APPLICATION FORM This application must be filled out corp.pletely by an adult (contact person). All youth participating in a rental must have adult supervision at all times. All appropriate fees and deposits must accompany this form prior to the application being approved. Name of Applicant: Application Date: Event Date: Address: Street City State Zip Horne Telephone: L-J Business Telephone: L-J Name of Organization (if applicable): Roorn(s) Requested: Conference Room (Holds 10): 0 Multi-Purpose Room (Holds 25): #10 #20 Event Start Time: Event End Time: Estimated Number of People: Purpose of Facility Use: " Upon application approval, the City of Andover shall make available to the holder of this permit the Andover Community Center facilities for use on the date specified, and shall provide custodial services, building supervision, and security services (if required). The City reserves the right to exercise supervisory authority and to prevent unauthorized or i\1egal activities on City property. The City shall not be responsible for interruption of the use of the described facilities for reasons beyond it's control, and reserves the right to cancel this permit for reasons of public safety or convenience. I (we) represent and agree that I (we) have read and understand the information regarding the use of the Andover Community Center facilities, including cancellation procedures, liabilities, and responsibilities assumed, times and curfews, and maximum room capacities. I (we) further understand that this is only an application for use which provides me (us) with no assumed or implied rights for the use until written approval is received. I (we) further understand that fees paid are refundable only in accordance with City policies recited in the Andover Community Center Rental Policy. Specifically, and without limiting the generality of the foregoing, the holder of this permit agrees to save, defend and hold harmless the City for any damages to City personnel, facilities, equipment, or other City property, or to the property and/or person of any third party resulting from the use authorized hereby. The City shall not be liable for death or injury of any such person occurring as a result of the use of the facilities authorized hereby. Signature of Applicant Date NOTICE: Information requested on this form is classified as either "public" or "private" pursuant to the Minnesota Government Data Practice Act The information is requested so the registration process can be completed and persons can be notified for updated program information. You are not legally required to provide this .information. The consequences of not providing the information may be rejection of the registration or inability to make notification of program or scheduling changes to you. Private data will ouly be used by City staff and others officially connected with the program for the purposes of administering the activity. Private data cannot be released J to the public without your consent , Andover Community Center' 15200 Hanson Boulevard' Andover, MN 55304 Telephone (763) 767-5166' Fax (763) 755-2893' www.andovercc.org 3. . Sl\M5oV'E* , , 1685 CROSSTOWN BOULEVARD N.W. . ANDOVER, MINNESOTA 55304 . (763) 755-5100 FAX (763) 755-8923. WWW.CI.ANDOVER.MN.US Prioritization or Use For Facility Areas Due to the large number of organizations that request the Community Center facilities,' it is necessary to establish a reservation priority to ensure that Community Center facilities are made available to best meet community needs. User Priority The following list pertains to: Multi-Purpose Rooms, Field House, Ice Arena 1. City activities and Parks and Recreation Commission programs or services. 2. City sponsored groups or resident non-profit civic organizations that sponsor community- wide public services activities. 3. City sponsored groups, resident groups/organizations, resident civic and non-profit civic organizations who schedule the facility for activities specific to the organization's purpose for operation. 4. Andover school sponsored programs and events. 5. Individual residents for private use.. 6. Resident commerciallbusiness use. 7. Other governmental units serving Andover residents. 8. Non-resident civic and non-profit groups and non-resident individuals. 9. All other authorized groups to include non-resident, commercial and profit groups, church or governmental units. Ice Arena / Field House Priority Classification Of Users An efficient. balance of prime-time hours shall be allocated between skating lessons, figure skating, public skating and hockey in the ice arena. and basketball, volleyball, soccer, and open gym times in the field house. The following times are considered prime hours. Monday - Friday: 4:30pm - 1O:0Opm (Sept. 1 - Oct. 1 & Mar. 15 - May 31) Monday - Friday: 2:30pm - 1 0:00pm (October 2 - March 14) Silturday- Sunday 7:00am-l0:00pm (Sept I-May 31) All tournaments, and other multi-day events will be charged Prime Rates regardless of time ?f day, year, or hour rented. - NOTE: Prime time and non-prime time is used during the peak ice period/field house usage. One rate is assigned to offpeak or the summer season. / " Andover Community Center] 5200 Hanson Boulevard Andover, MN 55304 Telephone (763) 767-5166. Fax (763) 755-2893. Www.andovercc.org 4. Percentages Of Prime Time Use Allotted To The Respective Programming The projected percentages are to be a guide for balancing out the ice arena use in one calendar year of scheduled time considered to be "prime time". Public skate/open gym: weekdays, Friday evenings, Sunday afternoons ..........................................10% Skating lessons/community ed ...... .............. ..... .......... ...... ........ ....................................... .:............... ..1 0% Youth hockey, basketball, volleyball, soccer, boys & girls................................................................50% High school use, boys & girls.............................................................................................................25% Other independent users to include resident and non-resident groups will be scheduled depending upon availability of ice/gym time............................ ................................................ ............5% t Percentage is dependent upon demand. . 2 Each organization is responsible to distribute time fairly with respect to gender. The priority for reservations will be based on the priority classification of users as listed below. The order of priority for scheduling of ice timet field house to Major Users is listed below. (A Major Users is a group/person scheduling over 20 hours per year.) 1. City activities and Parks and Recreation Commission programs. 2. Andover High School girls and boys hockey practices and games; upon limits mutually . agreed. 3. Andover Youth Associations for youth boys and girls based upon limits mutually agreed upon. 4.. Other independent organizations conducting clinics, leagues or tournaments. 5. Other associations or organization requesting 100 or more hours per year. After the above groups have been scheduled respectively, ice time for Minor Users (less than 20 hours per year) will be scheduled on a first-come, first-serve basis. This includes, but is not limited to, public schools and parochial curriculum use. 1. Parks and Recreation Board programs and City activities. 2. City sponsored groups or resident non-profit civic organizations tha(sponsor community- wide public service activities. 3. City sponsored groups, resident groups/organizations, resident civic and non-profit civic organizations that schedule the facility for activities specific to the organization. 4. Andover sponsored programs and events. 5. Private use by individual residents. 6. Resident commerciallbusiness use. 7. Individual non-residents, non-resident civic and non-profit groups. 8. All other authorized groups to include non-resident, commercial and profit groups, church or govemmental units. Andover Community Center 15200 Hanson Boulevard Andover, MN 55304 Telephone (763) 767-5166 . Fax (763) 755-2893 . www.andovercc.org 5. C IT Y YMCA/COMMUNITY CENTER FACILITY HANDBOOK (,. / WELCOME As an Employee of the Andover Community Center your responsibilities encompass four areas: *protection and safety of guests *public relations for the entire ACC complex *guest assistance *cleanliness of facility ACC Staff is the first line of service available to the public during an event/program. Many times, you the part time staff member may be the only person a guest will encounter. Professionalism, courtesy and attention to detail are of the utmost importance. ACC values both patrons and staff, and the welfare, morale and conduct of all are very important. Suggestions and comments on how we can improve and continue as the premier facility in the North Suburbs are always welcome. ; Guest Courtesy Our guests are our number one priority. Remember, 99% of our guests will completely enjoy there experience and are easily accommodated. The challenge is always the 1 % that may be confused, lack understanding or are uncooperative. It is our goal to serve all guests with the highest degree of respect and professional courtesy. SCHEDULING Schedules are compiled on a per month basis. You will receive a calendar to indicate days that you need off for the upcoming month. A due-date is listed so please return the worksheet to the ACC Assistant Manager by mail, fax, in person or by email as soon as possible. After all the sheets are in a schedule will be generated and available for pick up. After reviewing the schedule, if you discover conflicts, please notify the Assistant Facility Manager immediately. It is your responsibility to find a replacement for your shift. If you can't find anyone to work please get a hold of the Assistant Facility Manager. If you become sick, or unable to fulfill you're assigned shift or will be late, please call 763-767-5165 or 612-221-7230 as soon as possible. 7.' CUSTOMER SERVICE POLICY Our goal is to treat each and every guest as if they were guests in our own home. The following principles are key in dealing with each guest: Greeting: First impressions are important. Greet each guest in a friendly and sincere manner. Be sure to make eye contact, smile and offer assistance. Responsibility: Guest safety and comfort will always be first and foremost. Knowledge: Prior to your first shift, review basic information regarding restroom locations, fire exits, facility schedule etc. Listen to patrons and respond/react respectfully. Get educated on facility services, locations, and access points. If you do not know the answer, politely acknowledge so, offer to find the answer or redirect the patron to someone who may know. Please do not respond with incorrect information or confuse patrons with inaccurate details. With the YMCA as a tenant of ours we are sure to get lots of questions on there facility. Please help direct patrons to the YMCA reception desk on the East side of the building, so they can get all their questions answered. GENERAL RULES AND REGULATIONS As an ACC's Staff person, please follow these basic rules and regulations: * Know ACC's emergency evacuation plans and procedures * Be truthful and honest with guests, fellow employees, ACC staff and crews * Develop a complete working knowledge of facility and ACC policies and procedures * Be punctual. Arrive on time and report to your assigned work area. Tardiness is unacceptable and unfair to fellow staff members * Report all emergencies, incidents, injuries and accidents to the Manager/Supervisor on Duty * Make an effort to resolve complaints. If this is not possible, contact the Manager/Supervisor on Duty for assistance * Give guests correct information. Please don't guess. If you don't know, say so. * Adhere to the Staffuniformldress requirements * Spills and messes are common. If there is paper, debris or trash on the floor or left on tables, please pick it up and dispose of it properly. , ~. The Andover Community Center is not responsible for lost or stolen items. The entire ACC complex is smoke-free. This applies to all staff members as well as the guests. Depending on the event, guests will be allowed to exit through the lobby area and then outdoors to smoke. Payroll checks are directly deposited or available for pick up every other week on Friday. Staff must not engage in the following: * Consume any alcoholic beverages prior to or during work assignments, or while still on the clock * Use profanity, shout or argue * Wear jewelry enhancing any visible piercings (women may wear earrings) * Smoke, drink, eat or chew tobacco while on duty. Please take your breaks in the employee room. * Agree to an interview or disclose any information to the media. All media inquiries must go though the ACC Management * Solicit or accept any free merchandise from vendors or exhibitors WHAT TO DO WHILE ON THE JOB * Welcome patrons and offer your assistance * At all times, monitor patrons in your area. Circulate - do not stay in one area for the entire shift. * Your professional appearance is very important. Please do not eat/drink or chew gum in public view * Assist guests depart, assist as needed, thank them for coming and wish them a good day DRESS CODE FOR STAFF As the first line of contact for our guests, your appearance is important. The Andover Community Center will supply on shirt for staff to wear during their shifts. Additional shirts may be purchased for cost. The standard dress code for men and women are as follows: - Staff Shirt - Clean Un-ripped Jeans - Kaki Pants - Dress Shorts C}. GUESTS NEEDS You will deal with guests who have immediate problems or concerns. It will be necessary for you to react or respond. Please do so calmly and directly. If you are unable to resolve the problem or concern, please direct the guest to another staff member who may have the necessary information or contact the Manager/Supervisor on Duty. Try not to confuse or mislead the guest. Always treat the guest as a professional and with due respect. Follow the guidelines below: * LISTEN and carefully hear them out * REPEAT the concern or problem clearly * APOLOGIZE for the inconvenience regardless of who is at fault * ACKNOWLEDGE the guests' feelings and frustrations * EXPLAIN any action that will be taken * THANK the guest for bringing the problem to your attention DISRUPTIVE BEHAVIOR If a disruption or behavior problem J arises, summon the Manager/Supervisor, or Anoka County Sheriffs office and discretely explain the situation. A joint decision regarding the appropriate response or action will be determined. The patron must be informed of any necessary response or action. If it is decided that a patron must be asked to leave the facility, the Manager/Supervisor or Sheriffs office must accompany you to address the patron. With the Manager/Supervisor or Sheriffs office present, politely request the patron to step away from other patrons. Respectfully ask the patron to leave the premises. If the patron will not cooperate, ask the Sheriffs office to intervene on your behalf and escort the patron out of the building. Never touch a guest! Avoid confrontation, shouting or arguing. Let the Deputy or Manager/Supervisor on Duty take the lead. Please note that a guest cannot be asked to leave just because you say so. The patron first must be informed of the problem, told what will occur and then escorted to the door. 10. CLOSING DUTIES All staff are required to clean and stock the facilities that they are working in at the end of the night. See attached sheets for the closing checklist and procedures. ADA REQUIREMENTS The Andover Community Center is handicap accessible. By law, we must provide access and seating accommodations for everyone. Ice Arena: For all events, handicap seating is available in the bleachers. The elevator is located in the main lobby across from the concessions stand. Upon arrival, always ask if you can be of assistance. Field House: During most events handicapped seating is available on the main floor. Wheelchairs may access the Field House via the ramp from the main hallway to the Field House doors. Upon arrival, always ask if you can be of assistance There are a number of handicap parking spaces located outside each main entrance on the East and West side ofthe building. MEDICAL EMERGENCIES General Directions: Act quickly, but calmly and as a team. One staff member should stay with the victim while another calls 911. Know the location, stairwell, and facility venue, etc. Be specific! Staff should meet the EMT's at this entrance and escort them to the victim. Always stand by to assist so first aid can easily locate the victim. If the victim or victims family declines medical assistance but you feel it is necessary - call 911. Let the victim or victim's family decline. I ( . When you call 911 give the following information: Who is the victim What is the nature of the injury Where is the victim located Protect the victim from unnecessary movement. Keep the victim warm and as comfortable as possible and do not discuss the extent of the injuries. When the Ambulance does arrive, please assist in keeping the area clear and unobstructed. It is very important to help keep all other patrons out of the area. Minnesota Statute 604.05 "Good Samaritan Law" Subdivision 1. Duty to Assist. Any person at the scene of an emergency who knows that another person is exposed to or has suffered grave or physical harm shall, to the extent that the person can do so without danger or peril to self or others give reasonable assistance to the exposed person. Reasonable assistance may include obtaining or attempting to obtain aid from law enforcement or medical personnel. Any person who violates this section is guilty of a petty misdemeanor. Subdivision 2. General Immunity from Liability. Any person who, without compensation or the expectation of compensation renders emergency care, advise, or assistance at the scene of an emergency or during transit to a location where professional medical care can be rendered, is not liable for any civic damages as a result of acts or omissions by that person rendering the emergency care advise, or assistance unless that person acts in a willful and wanton or reckless manner in providing the care advice or assistance... " BUILDING EMERGENCIES If the building must be evacuated because of an emergency, i.e. weather, smoke, fire, etc, All ACC personnel will be involved to safely facilitate evacuation. , '). . The Andover Community Center is equipped with the most modern fire/smoke/freon detecting equipment. If an alarm sounds, maintain a calm demeanor. You will be informed immediately if there is an actual emergency and how to proceed. If patrons are concerned, they should leave the building through the nearest exit. ANDOVERNMCA COMMUNITY CENTER Opening, Closing, and General Working Procedures OPEN PROCEDURES . Punch in using the time card. You must punch in and out to be paid. . Look on employee board for possible memos. . Pick up a schedule of ice time/court time and LR assignments. . Turn on appropriate lights according to the ice arena/field house schedule. . Facility lights . Hallway lights . Lobby lights . Check ice schedule to see when your first resurface is. . Look at locker room assignments and check for any conflicts. . Turn monitors on at front entrance for locker room/court assignments. . Prepare ice resurfacer for resurfacing. . Look at dry erase board for any notes from the prior day. . . During your shift everyone will be responsible for keeping the entire facility CLEAN! Everyone will be taking care of there own areas of the facility, but if you see something out of order, fix it yourself or let someone know about it. Clean the following: . Locker rooms . Empty trash cans . Front doors monitor rest rooms . Sweep floors, vacuum floors and stairs when needed . Clean bleachers . Field house bleachers and entrance . Keep control of young children (be firm, not mean). . No running . No street hockey . No basketball/sport in the hallways . Keep busy. You should know what locker rooms need to be cleaned, locked or opened. 13. . Keep shower rooms in ice arena locked. When you open a shower room, the other locker room shower door must be locked (theft and gender). Lock door after the team is out of locker room. / /4. / ANDOVERNMCA COMMUNITY CENTER Opening, Closing, and General Working Procedures CLOSING PROCEDURES . Help and direct other staff with all cleaning listed above. . Make ice after last group. . Empty water out of resurfacer. . Plug in resurfacer if needed . Wash augers off. . Lift dump tank up. . Check all doors in facility to make sure they are closed and locked. . Punch out. . Turn off all lights, lock office door and exit the building. OFFICE . The office is not a hang out! Unless you have a work-related question, do not come in the office. . If you need to make a call, use the phone in the field house storage room. Try to make it short. Long distance calls are not allowed. SHOVELING SIDEWALK AND ENTRY . Keep front sidewalks and entryway clear of snow and ice. . When we get heavy snowfall, the emergency exits need to be cleared also. . Pay attention to the weather. You may need to shovel every hour. SWEEP SIDEWALK AND ENTRY . Keep front sidewalks and entry clean. . Pick up trash and cigarette butts. STAFF SKATING/GYM USE If there is an open hour you can skate. You need to ask first. . If you are working, you must have your duties completed. . You must punch out if you skate. ICE RESURFACING . Exiting the ice, you must come to a complete stop then lift up the conditioner. . Drive a consistent speed. Slow on the sides and fast down the middle makes for inconsistent ice thickness. . After you finish, shovel and squeegee off any snow or water and close doors as quickly as possible. . Refill water (do not wander away and let water overflow), check gas gauge and plug in if needed. . Do not mess with the blade, will have them set at the correct setting. . Make ice at end of night and pull the nets off the ice. LIGHTS . When the last group is off the ice or done in the field house turn Yz of lights off. J When you are done with your last resurface and the cleaning is done, turn off all lights. / S". / ANDOVER/YMCA COMMUNITY CENTER Opening, Closing, and General Working Procedures DRIVERS/ATTENDANTS/ CONCESSIONS WORKERS . see attached job descriptions if you have any questions on what is expected ANDOVER/YMCA COMMUNITY CENTER Opening, Closing, and General Working Procedures . Site Lighting = Parking Lot Lights all run on timers and should not have to be played with. All staff will be shown the override ifthere is a problem. WORK SCHEDULE . The schedule will be out at least two weeks ahead of time. . All time-off requests should be handed in at least two weeks ahead. . If you need a day off at the last minute, it is your responsibility to find someone to cover your shift. If you can't find anyone, you are expected to be here for your shift. Please let the assistant facility manager know ASAP. / LATE POLICY/NO SHOW . Don't be late. Everyone plays an important role in the daily operation ofthis facility and showing up late only causes problems for everyone. . No-shows will not be tolerated. Anyone not showing up will be dealt with by management and may lead to you not working for the AndoverNMCA Community Center. SCOREBOARDS . The power on/off switch is on the back left of the unit. . At the end of every night make sure the power is off. . There are operation manuals in the office. Every employee should know how to operate the scoreboards so you can help teach someone who comes in to use it and has no experience running a scoreboard. DOORS . All doors need to be locked with a key. . The following rooms need to be locked at all times: . Locker Rooms . Shower Rooms . Zamboni Rooms . ShopfIool Room . Compressor Room . Equipment Rooms / . Field House Storage I {, . . Concessions Other . After you use something, put it back where it belongs. . If you use the hose to clean entrance or water flowers, roll up the hose. . Keep tool bench clean and in order. Andover/YMCA Community Center Emergency Plan Employee Training of Emergency Plan All employees will be given an emergency plan of the AndoverlYMCA Community Center. New employees will have time to review the plan, ask questions, and walk through the building with the manager to discuss the plan before working their first shirt. Monthly staff meetings will allow staff to review the emergency plan and make any changes that better suit the building. Fire Drills / Fire Drills will be held quarterly at the Andover/YMCA Community Center. These drills will occur during non-business hours. Arena staff will be in the building and simulate how to evacuate the building. All staff members should proceed and meet outside the east entrance of the building. At this time all staff will be accounted for and discuss emergency procedures. At the same time, maintenance staff will indicate that all alarms, flashing lights, exit signs, door panic bars, and doors are in working order. Also, all exits will be visually inspected for easy exit. A logbook of each fire drill will be kept on site for the fire departments evaluation. Please see example labeled "Fire Drill Log Book". Evacuation Route and Procedures The AndoverlYMCA Community Center has exit signs located over each emergency door. This will indicate to the public which doors they should use in case of an emergency. All staff members will assist the public with quick and safe exiting of the building. The manager/supervisor on duty will use the emergency public address microphone and inform patrons of the alarm and how and where they should exit the building. All other staff members will escort the public to the appropriate exits and help clear , the building. J Ii. Everyone should move to the east or west parking lots after exiting the building to give the fire department and fire trucks room to maneuver. All staff should be accounted for and an Ice Arena Operations Staff Member should communicate the emergency to the fire department. Tornado Route and Procedures Staff will follow the direction of the National Weather Service. During severe weather, Staff will use the public address microphone to inform all staff and patrons to proceed to safe areas of the arena. Severe weather areas for the ice arena and field house are located under the bleachers and in the locker rooms in the ice arena. Other Staff will help people to find safe areas offacility. The public may leave the building if they so choose. Emergency Phone Numbers Police-Fire-Ambulance 911 Anoka County Sherifrs (non-emergency) Tornado Drills Tornado drills will be held during and after the tornado season at the AndoverNMCA Community Center. These drills will occur during non-business hours. Arena staffwill be in the building and simulate how to gather patrons to safe areas of the arena. During severe weather, facility staff will use the public address microphone to inform all staff and patrons to proceed to tornado safe areas of the building. These areas of the building are located under the bleachers and in the team locker rooms of the ice arena. Staff will stay in these areas with the patrons ofthe building until an all-clear signal has been given. A logbook of each drill will be kept on site for the fire departments evaluation. Please see example labeled "Tornado Drill Log Book". Emergency Phone Numbers Fire & Police 911 Anoka County Sherifrs (non-emergency) / I <:{. ATHLETIC ASSOCIATIONS Andover Baseball Assoc. Andover Football Assoc. Joe Deitz Terry Boe 1318 140th Ave. NW 14376 Quince St. NW Andover, MN 55304 Andover, MN 55304 612-987-8884 763-754-1610 Andover Athletic Assoc. . Includes Andover Invaders Soccer Tom Berard Basketball Robert Zdenek 3510 153rd Ave. NW Softball 13819 Eidelweiss St NW Andover, MN 55304 Track and Field Andover, MN 55304 763-427-4328 Wrestling 763-757-4345 Andover Boys Traveling Basketball No. Metro Soccer Assoc. Grant Schmalzer Maureen Hoopes 2120 150th Ave. NW PO Box 250 Andover, MN 55304 Cedar, MN 55011 763-772-0325 Andover Girls Traveling Basketball Andover Area Youth Lacrosse Rex Greenwald Maureen Novak 13951 RedWood St NW 13320 Coral Sea St. Andover, MN 55304 Ham Lake, MN 55304 612-408-1353 763-767-8870 Anoka,Ramsey,Andover Girls Basketball Anoka Juniors Volleyball Mitch Carlson Joy Cipperly 1415 3rd Ave. 14242 Ivy Wood St NW Anoka, MN 55303 Andover, MN 55304 763-422-9672 763-755-9754 I 'r . YMCA/COMMUNITY CENTER To: Potential Field House User, At this time the City of Andover is accepting requests for court time in the new field house, located at the Andover YMCA/Community Center. Times are now available from September 1,2005 through May 31, 2006. All requests' are due no later then Friday, June 3, 2005. Any requests received after June 3, 2005 will be reviewed and fit into the schedule where possible. Once your request is accepted and scheduled, your organization will be required to sign a contract and put down 10% to hold your court times. If you have any questions or concerns, or would like to discuss your request, you are invited to attend a meeting with the Andover YMCA/Community Center Advisory Commission on Monday May 23, 2005 at 6:00pm at Andover City Hall. Please let me know ahead of time that you are planning on coming to the meeting. The field house has three courts that can facilitate basketball, volleyball, soccer, lacrosse, dance and all preseason training for hockey, football or baseball. The courts can be rented individually or we can raise the curtains and utilize the entire facility as one big court. The fees are $35.00 per court per hour, or $ I 05 for the entire facility per hour. If you have any questions or would like to join us at the May 23, 2005 meeting, please give me a call. If you or your group would like a tour of the field house prior to completing your request please let me know. I look forward to working with all of you. Sincerely, Erick Sutherland Recreational Facility Manager City of Andover 763-767-5166 esutherland@ci.andover.mn.us ~(). ~::g -; tJ!.. ~ ';/e. 0 c"'<: Q ~~(2 .s, ~~ f-I ~IIiN ~ ~..:..: ~ N t'- .g c::s ~ E ~ . ~ :g ~OI== 01 e C = "l c:l) C! "l " ~ ..N......., I'- e '" t :'i: ~:'i: ~ .~ ~ e:( ..;o;~ Q ::E ;::: ~ ~ \C) C\ ..... ...... \,,;J ~O W") ~ N 0 ~ bII !-< foil foil t; ~ = " '- ~ e ~ ~I""=QO 01 Cl. ~ = r--. QCl N ..... <<I El!-< . " . , .~ ~:g~ ~ ~ !-< N"'1"= QO .E 5 ~ foil foil.... .... !l coco Q 0 C .-..c ~~~ ~ ~ :lU === = ::i =.. foIll'-foIl I'- ::E Cl.J u ~ "'"1 >. > -= ITl ITl J:> f;I;1 0 foil foil 11 ~ i ~ ~ &'; QO = N = "- ::Ie:( "!o-:~ "1 Q N \Cl 10 C\ =: =\0= \0 _::: "l. ~ "1. ~ -'- "'1" ..., ITl ..., ,!,,~ foil \0 01 \0 .... ,~ foil.... N .... foil foil -;; "; ~ ';!. ';j!. = "0 ~ \0 Q U !-< "! C! "l = 01 = -= 't. N ..-l \0 .... o ~ ~I "1 "1 ~ ~ ~ =O\tf')...... ~ 0\0...,1'- I'- =: "'1" "'1"..., N .... N = = N ~ ~ ~ ~ ': '';: ~~:, .... I Q \0 N ...... :g ~!-<,..; ~ ~ g ~~~: I'll'- N e &'; QO = N = >..... .~e:( "!o-:~ "1 ...- ..... t.... N \0 = 01 ~.." =\0= \0 01 ...- "l.QOITl \0 Ell:l.l oS:: "'1"....rvr ....r ~ ~ foil \0 01 \0 I::l';:: 1l ~ foil.... N = ~ -;: IiI'l IiI'l rl'\" = - 0 0 0 .. \1-' ~ .... 01 ~ ~ ~ ~ .... "0......0 "'1"\0= ,,,'_.... \0=..., - ~ -= ""'!-< . . . ..... c.!-< ~ ~ ~ ~ ~ = >.-0 ::10 QJ<-..Ol 0 Ur-"'at =: N N 10, ~ '~I "1 "1 "'; "'; VJ I = 0'\ tf'),...., """ .oe~ ':= ~~6 ~ ."", 0 ~ = ... = "-I 0 = = :g eu~ = - ..... ::I .a e,.Q~ 0 _ "-I III !-< - ~ = ~ U ~ ~ = "-I .... E J. ... ..., :! " QJ~;:'~ Ol c .............-< '- .......OO.s~ Eo-....o > ~ Q~II)- ... ~O'ti .S "CeIl=l'l Ol >'5< .:J =~== ~ f;I;1l:1.l-= :; "-It::!:: .... u-=.... " ~......,.... U '" bII::1 '" ~ ~ ;::; ~ = u .- 0 t5 U < =: >- '-I. PROPOSED FEES FOR THE COMMUNITY CENTER Walking Program - September - May $25.00 (all season) Open Gym/Skating - Year Round $125.00 family $100.00 dual $ 75.00 single + $25.00 for non-residents Daily Fees Walking - $1 resident $2 non-resident Open Gym - $1 student $3 adult $8 family max ~~.