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SP - January 16, 2018
1685 CROSSTOWN BOULEVARD N.W. • ANDOVER, MINNESOTA 55304 • (763) 755-5100 FAX (763) 755-8923 • WWW. CLAN DOVER. MN. US TO: Mayor and Council members CC: James Dickinson, City Administrator FROM: Dana Makinen, Human Resources Manager SUBJECT: Commission Interviews DATE: January 16`h and 171h, 2018 Please find the attached information for the Commission Interviews • City Code Regarding Boards And Commissions • Interview Schedule • Application from Candidates • 2017 Commissions Information o Planning & Zoning o Park & Rec. o Open Space Respectfully submitted, Dana Makinen TITLE 2 BOARDS AND COMMISSIONS Subject Chapter GeneralProvisions.......................................................................1 Planning And Zoning Commission............................................2 Park And Recreation Commission ............................................. 3 CHAPTERI GENERAL PROVISIONS SECTION: 2-1-1: COUNCIL AUTHORITY: The Council performs the duties and exercises the powers of administrative boards or commissions. However, the Council may establish boards or commissions as set forth in this title to investigate subjects or to perform quasi-judicial functions. Additional administrative boards or commissions shall be established as required by law or for the administration of a municipal function jointly shared with another political subdivision. (Ord. 202,2-18-1997) CHAPTER PLANNING AND ZONING COMMISSION SECTION: 2-2-1: Commission Established; Powers And Duties 2-2-2: Composition; Appointments And Removals; Vacancies; Term Of Office 2-2-3: Absences 2-24: Officers 2-2-5: Meetings 2-2-6: Voting 2-2-7: Powers And Duties 2-2-1: COMMISSION ESTABLISHED; POWERS AND DUTIES: The Planning and Zoning Commission is established pursuant to the Minnesota Municipal Planning Act' and has the powers and duties assigned to it by that act, by this chapter and state law. (Ord. 202, 2-18-1997) 2-2-2: COMPOSITION; APPOINTMENTS AND REMOVALS; VACANCIES; TERM OF OFFICE: The Planning and Zoning Commission shall consist of seven (7) members from the city. The members shall be appointed at large and may be removed by a majority vote of the City Council. Members of the commission are appointed by the Council for staggered terms of three (3) years, expiring January 1 of each year. Original and successive appointees shall hold their offices until their successors are appointed and qualified. Vacancies during a term shall be filled by the City Council for the unexpired portion of the term. All members shall serve with compensation as established by City Council resolution. The City Attorney and Engineering, Community Development, Planning and Zoning Department and Building Department staff shall attend meetings of the Planning and Zoning Commission in an advisory capacity at the request of the chairperson. (Ord. 202, 2-18-1997; amd. 2003 Code) MSA § 362,351 et seq. 2-2-3: ABSENCES: Three (3) consecutive Planning and Zoning Commission meeting absences of a member sha II constitute an automatic resignation from office. A leave of absence for medical reasons in excess of two (2) consecutive meetings may be granted at the discretion of the chairperson for up to three (3) months, inclusive of consecutive time away from duties, at which time the leave shall be reviewed and the member may be discharged. (Ord. 202, 2-18-1997) 2-2-4: OFFICERS: The Chairperson and Vice Chairperson of the Planning and Zoning Commission are appointed by the Commission from among the members of the Commission, subject to approval by the City Council, for a two (2) year term. (Ord. 202, 2-18-1997) 2-2-5: MEETINGS: The Commission shall hold at least two (2) regular meetings on the second and fourth Tuesdays of each month and shall hold as many additional meetings per month as the City Council or Commission shall deem necessary. (Ord. 202,2-18-1997) 2-2-6: VOTING: All members of the Commission may vote on all questions before the Commission. No member of the Commission may vote on any question in which the member is directly or indirectly interested. (Ord. 202, 2- 18-1997) 2-2-7: POWERS AND DUTIES: The Planning and Zoning Commission shall have the powers and duties allowed under state law. (Ord. 202, 2-18-1997) CHAPTER PARK AND RECREATION COMMISSION SECTION: 23-1: Commission Created; Composition 2-3-2: Appointment And Term Of Office 2-3-3: Removal From Office; Vacancies 2-3-4: Absences 2-3-5: Officers 2-3-6: Meetings 2-3-7: Duties 2-3-8: Compensation 2-3-1: COMMISSION CREATED; COMPOSITION: There is hereby created a Park and Recreation Commission which shall consist of seven (7) members who are residents of the city. (Amended Ord. 229, 9-2-1997) 2-3-2: APPOINTMENT AND TERM OF OFFICE: The members shall be appointed by the City Council by a majority vote and shall be appointed for three (3) year staggered terms. Terms shall expire on January 1. Original and successive appointees shall hold their offices until their successors are appointed. (Amended Ord. 229, 9-2-1997) 23-3: REMOVAL FROM OFFICE; VACANCIES: A member may be removed at any time by a majority vote of the City Council. Vacancies during a term shall be filled by the City Council for the unexpired portion of the term. (Amended Ord. 229,9-2-1997) 2-34: ABSENCES: Three (3) consecutive unexcused absences of a member from duly called Commission meetings shall constitute an automatic resignation from office. Determination that an absence is unexcused shall be at the discretion of the Commission chairperson. (Amended Ord. 229, 9-2-1997) 2-3-5: OFFICERS: The City Council shall appoint a Chairperson from the appointed commission members who shall serve a term of one year. The Commission may create and fill such other offices as it may deem necessary for its own administration. The Commission Chairperson shall attend City Council meetings upon the request of the City Council. (Amended Ord. 229, 9-2-1997) 2-3-6: MEETINGS: The Park and Recreation Commission shall hold regular meetings on the first and third Thursdays of each month. The Commission may hold as many additional meetings per month as the City Council or Park and Recreation Commission may deem necessary. The Commission shall adopt rules for the transaction of business and shall keep a record of its resolutions and transactions. (Amended Ord. 229, 9-2-1997) 2-3-7: DUTIES: A. The Commission shall research and advise the City Council concerning parks and recreation programs. B. Fees and deposits shall be reviewed by the Commission on an annual basis and a recommendation made to the City Council. (Amended Ord. 229, 9-2-1997) 2-3-8: COMPENSATION: All commissioners shall serve with such compensation as established by City Council resolution. (Amended Ord. 229, 9- 2-1997) ANL66W^� 1685 CROSSTOWN BOULEVARD N.W. • ANDOVER, MINNESOTA 55304 . (763) 755-5100 FAX (763) 755-8923 • WWW.ANDOVERMN.GOV Special City Council Meeting Tuesday, January 16, 2018 Conference Rooms A & B 1. Call to Order— 5:30 p.m. 2. Agenda Approval 3. Interviews of Planning & Zoning Commission/Park & Recreation Commission/Open Space Advisory Commission/Commission Applicants 4. Adjournment PLANNING & ZONING COMMISSION PARK & REC. COMMISSION OPEN SPACE COMMISSION INTERVIEWS Tuesday, January 16, 2018 5:30 pm Ryan Ingebritson 5:45 pm Brian Beck 6:00 pm Bill Crossman 6:15 pm Kari Kafer Open Space Park & Rec./Open Space Planning & Zoning/Open Space Planning & Zoning 6:30 pm Brian Perra Open Space 51t3o i=ds! RECEIVED NOV 6 2017 1685 CROSSTOWN BOULEVARD N.W. • ANDOVER, MINNESOTA 55304. (76 FAX (763) 755-8923 • WWW.CI.ANDOVER.MN.US A rCsW ANDOVER ADVISORY COMMISSION APPLICATION Name: �da_�eyG 5�. rSodl Address: �f✓toFDdP� s%✓✓ S�3o� Home Phone: Work Phone: Commission Preference: Andover/YMCA Planning & Zoning Community Center Economic Development LRRWMO Park & Recreation Equestrian Council Open Space ✓ se state your reasons for requesting to be on the advisory commission checked above: i�ness'S(P a..� wt�.y 6a /burn a �ea/ f�'nv5 alo 4-4e t-147. Describe your education/experience, which qualifies you to serve on this commission: ego' co 1L'o„ 64 t Z wa s r -a' / eougt1X On 4 2eoi 4ere 5,v vne44'w7,`Argr L✓i7`�+ •foe - ©rt�oo�S. Describe your professional, civic or community activities, which may be relevant to this commission: T�• s riou /� 6e ��t'S�- +•.•.e e x�er'eKee - Piave Dated: Z/7 Signature * Cover letter and resumes encouraged for this commission 8 q5 1685 CROSSTOWN BOULEVARD N.W. • ANDOVER, MINNESOTA 55304 • (763) 755-510a`CEI V ED FAX (763) 755-8923 . WWW.CI.ANDOVER.MN.US Name: ADVISORY COMMISSION APPLICATION NOV Address: Home Phone: Commission Preference: Planning & Zoning Economic Development Park & Recreation --WLC�o�6'!5� Open Space .01 a 0 io Please state your reasons for requesting to be on m4w-CAo PRod.&ss F�oQ 014A fir/ Work Phone: Andover/YMCA Community Center' fil-7:i:t=9 Equestrian Council commission checked above: 7 2077 ANDOVER Describe your education/experience, which qualifies you to serve on this commission: 6dt n '4'91ASjff1 46-zUo) roLtiC� (� Pr r„/ iJ D �rntuNs� X Pte, GiN� 2o�L�M rL�//g,1/G sn/sT-kkC-Too'n agdoLzrAn(s k&a fAawC-5T- e_PT-6t rRAsrrE� NopnMuN�r� poc�e�N6 sr/sr ;r� ClDeescribe your Rhprof ssio al civicc or commufiity activities, whichmay be relevant to this commission: M16 -Au6d r An/a���� �AAefrr�� �RSE�Au s.� r�ry O�Q ��✓�un � Mod�s5, Dated: Oi7, . �, 3 o ri Signature * Cover letter and resumes encouraged for this commission C:\Uses\ScottA.CnY_HALLWppData\LocalWimsoR\Windows\Temporary Internet Files\Content.Outlook\31S1725P\ADVISAPP.DOC RECE IE -D 49 n 2017 1685 CROSSTOWN BOULEVARD N.W.. ANDOVER, MINNESOTA 55304 • (763) 755-5100 FAX (763) 755-8923 . WWW.CI.ANDOVER.MN.US ADVISORY COMMISSION APPLICATION �i iF AN DOVER Name: L')11(11&L T - S ttistn Address: Home Phone: v Work Phone: Commission Preference: Andover/YMCA Planning& Zoning g Community Center _ Economic Development LRRWMO Park & Recreation Equestrian Council �f Open Space Please state your reasons for requesting to be on the advisory commission checked above: 42 to �• ar i* - t.. I/ a �ifvecc 12- e;sus/v<.�iu. ac �i/ e;� •e / /tiw� d�u k� ez atd dee.% ols %+� 1v NSe trap extA. e.; ce ia� �qe tWa N+� cuye�s.�c.,1"Y Describe your education/experience, which qualifies you to serve on this commission: Ste' ,VYStr..--�e 97%a S filmsy ez/.kr;r�ce5 � IC„ � ih d ii-�'cre�F he %ds Gl c clz.trely;ad ,n, c.l� lc� is see )1�ti: S �unv- Il s des Describe your professional, civic or community activities, which may be relevant to this commission: �e2ye5,,.-c ✓Jta 5 to A r • l�tz lu tat, -r �, u - k i55�es /�yd .Z Gla� V411 /�)D 1 2 111e.5C Ciel c :!I �%c Gtnl�f l it Dated: 61.4, ._____ Signature * Cover Ietter and resumes cacouraged for this commission C:\U=m\ScottA.CITY_HALLWppDataTocalHvlicr w t\Wmdows\TemporaryInternet Files\Coutent.Cutlooklil SI725P\ADVISAPP.DOC Bill Crossman PERSONAL STATEMENT A high -impact individual providing creative and innovative approaches to problem solving, strategy development, and fulfillment of business goals. SUMMARY 30 plus years of increasing responsibilities in the printing and mailing industries. Experienced in strategic planning, acquisitions, design development, budgeting, estimating, scheduling, procurement, sales and administration. Consistently made significant contributions to company goals for business growth and profits. Excel at managing projects. Strength in the evaluation, analysis and implementation of operational workflows. Particularly good at using equipment to solve production issues, increase productivity and reduce labor costs. EXPERIENCE SC Consulting, Andover, MN Owner - (2002 - Present) Complete Mailing start-ups and integrated inline Bindery operations working with all existing departments in the company to implement required changes. Led the Projects from beginning to end including purchasing, scheduling, layout, design, startup and continuing operations. Provided plans and rational for a change in business workflows that would minimize material handling and increase machine productivity. Set-up contacts for outside goods and services. Evaluated current management practices and offered insights into their strengths and weaknesses. Worked and developed departments in an ISO environment. The John Roberts Company, Coon Rapids, MN Director of Process Improvement/Mailing Advisor - (2000 - 2002) Ability to recruit, motivate, and develop long-term employees. Improved margins and throughput by integrating a 3 to 4 step process to 1 step by designing, purchasing components, building and implementing the system. Created a Data Processing department by learning the system and training others. Created a Laser Printing department. Worked closely with the Bindery Manager to improve systems, integrate new equipment and identify/cost justify a new stitcher with inline ink jetting. Led "Profit Link" group to identify problem area in Sheet fed and implement non -or low cost solutions to fix or improve the process. Trained Salespeople, CSRs, Estimators and Planners on the mailing process as well as creating the forms/checksheets/pricing guides they would require. Traveled to Print Shows and R&E seminars to stay current on industry trends, Equipment and processes. Mailsource, Chanhassen, MN, Augusta, WI General Manager (1998-2000) Member of the Board of Directors for the Eau Claire County Internal Development Corporation. Impact Mailing, Minneapolis, MN Production/Plant Manager - (1992 -1998) Guided the acquisition of a bindery. Directed the integration of the existing people and equipments The Printer (Banta Mpls), Maple Grove, MN Bindery Operator/Maintenance/Supervisor - (1985 -1991) Other part time work: I have done years of tree work clearing lots and roadsides for development projects in our area. Learned estimating, logistics, project management and operation of heavy equipment in this area. Spent the last 3 years learning the same for excavating work in the Coon Creek watershed district. Farming is a hobby and I have spent the last 10 years farming Rye in the Andover area. I have 32 acres spread out at 3 properties that I plant into rye to harvest for the crop and bale for local farmers and businesses in this area. EDUCATION Industrial Technology University of Wisconsin Stout, Menomonie, WI General Lakewood Community College, Maplewood, MN H.S. Diploma Moundsview High School, Moundsview, MN William B. Crossman December 7, 2017 To the City of Andover: RECEIVED DEC 8 2017 CfTY OF ANDOVER I want to express my interest in the current vacancies for the Planning & Zoning Commission and the Open Space Advisory Commission. I am very eager to use my professional experience in management, skills as a business owner and familiarity of the area as a resident of Andover to contribute to the City's growth and environmental interests. I believe my education and business background would benefit the residents of Andover in development matters and the preservation of open space. My work on road projects with the County of Anoka and various cities within the County, in conjunction with my work for the Coon Creek Watershed District, and my farming experience, shows my intense interest in public policy and city planning and development. My on the job experience has afforded me a well rounded skill set including communication skills, ability to work with others to problem solve a variety issues, and a passion to learn more about the City of Andover. Please review my attached Resume and Advisory Commission Application for additional details regarding my expertise and career achievements. I look forward to hearing from you. Sincerely, William B. Crossman 1-161--10 & A 45 RECEIVED C }t T Y O I' DEC 8 2017 DOVE 1685 CROSSTOWN BOULEV RD N.W.. ANDOVER, MINNESOTA 55304 . (7630 r- QF AOVpoD':dil'ER FAX (7") 755-8923 - WWW.CI.ANDOVER.MN.US Name: Kari Kafer Address: ` COMMISSION APPLICATION 4 Home Phone: Work Phone: Commission Preference: Planning & Zoning Economic Development _ Park & Recreation Open Space Andover/YMCA Community Center LRRWMO Equestrian Council Please state your reasons for reqlesting to be on the advisory commission checked above: Not only is it an oppotunity to dive back to the city and the community, but I also want to be in a position to help shape the development and direction of the city we have chosen to raise our family in by being a voice as a resdient. Describe your education/experience, which qualifies you to serve on this commission: Since graduating in 2010 with Bachelors of Business Administration (Accounting and Economics), I relocated to th Tt•7in .ities a�d began working for an orthotic company which sp iali a in pediatrics. Throughout my experience as usiness Manager, I have had the opportunity to contribute to the ongoing success of the company in many areas includinq accounting business operations and continuous Improvement initiatives. Our company is highly involved in the pediatric community, especially with Children's Hospital. I have enjoyed working with the community and professional colleagues at all levels. Describe your professional, civic! or community activities, which may be relevant to this commission: Took lead with the owner on planning and executing a build out of a new clinic location, abillity to comprehend and analyze complex matters with a balanced view. Dated:oZ f /' 5e J i `�S� gniture * Cover letter and resumes encouraged for this commission Internet Files\Conten[Outlook\3IS1725P\ADVISAPP.DOC RECEIVED NDoIy^—=— 1685 CROSSTOWN BOULEVARD N.W. • ANDOVER, MINNESOTA 55304 • (763) 755-5100 FAX (763) 755-8923 • WWW.CI.ANDOVER.MN.US CITY OF ANDOVER Name: Address: L) Home Phone: _ Commission Preference: Planning & Zoning Economic Development Park & Recreation — Open Space y Work Phone: Andover/YMCA Community Center LRRWMO Equestrian Council Youth First Please state your reasons for requesting to be on the advisory commission checked above: iayi'c�C�� ��, �1i42 i1(ur� r�B�? �nctco. Describe your education/experience, which qualifies you to serve on this commission: IrAw • G_ r.' 11 . C 0' ._ I B'211111111 Describe your professional, civic or community activities, which may be relevant to this Dated: * Cover letter and resumes encouraged for this commission G:\EVERYONE\FORMS\ADVISAPP.DOC Brian Perra, PMP Professional Summary ✓ Proven history of driving business revenue and building customer engagement through tele -sales, complex service and customer retention. ✓ Experienced in all aspects of organizational design and transformation, including the development of new functions and processes from the ground -up. ✓ Goal oriented and metric -driven with a focus on building customer advocates in a compliant and quality -focused environment. ✓ Close collaborator with strong relationships with partners in Finance, Distribution, Legal, Compliance, and other external and internal stakeholders. ✓ Talent -driven, with a proven ability to recruit, hire and retain key staff. Leadership Skills and Competencies: � _.�' Custome�f�e�at�onshlp'{Building • Strafeglc Planning • Prolecf Manage�,ent • W,orkflo� ��� � „. � ��=k � ProcessiDeslg �'� Mulh Channe�Servrce Support • Organ¢ational Design • Revepue nd �� `'� «+T�"?x i?��. � ,Y3• �5v1v^ aa,.,� vc„ �r e'`yyWf'v'�'��ur"'3r ic_i-sp n �.,.�- M t ;,� �'k`-� re �:. y,'qr r 'tfirvs 3+u �, " ,k '� 1 In �-�°�Manage''e�.Recfwting and�jklae�s�ty�'& Wor�Cforce Plannng°x-. „ le, 0Lr Prudential Financial, Plymouth MN (October, 1995—Present) Vice President, Customer Experience (July, 2015 — Present) • Led the Customer Experience Organization for Prudential's Individual Life Insurance Organization. Retained over $80M in revenue annually and sold more than $1.4M in weighted annual premium while maintaining or exceeding efficiency and customer engagement metrics. • Acted as OSJ and Registered Principal with oversight of entire CX Organization. • Awarded ILI Think Differently Award for the launch of the CX Customer Lab, designed to pilot inbound and outbound customer engagements in a test & learn environment. • Partnered with Customer Strategy to pilot multiple cross -functional tests to support Prudential's Life Customers. • Created the CX Career Path, designed to provide formal guidance to talented associated interested in exploring career growth with Prudential. • Collaborated with Data Analytics Team to identify ways to improve retention targeting. Developed a "propensity to save" model to better target customers for retention efforts. • Provided oversight for the hiring and training of over 30 registered representatives annually. • Partnered with Global Strategic Research to implement customer survey metrics for multiple processes. Designed performance objectives for staff based on direct customer feedback. • Launched Hartford Retention efforts to support the ILI acquisition of Hartford's inforce book of business. Exceeded retention expectations for inforce policies. • Managed to a $12M annual budget. Director, CVC Retention (October, 2008 — July, 2015) 0 Led the CVC Retention Teams, which consisted of 54 licensed and registered representatives responsible for answering incoming calls from clients, agents and brokers who intended to surrender their life insurance policy. • Managed the Business Analysis and Technology Team, which was comprised of Data Analysts and Application Developers who specialized in providing decision support for CVC Direct Sales and Retention. • Created Sales Reporting and developed outbound calling protocol for internet leads. Co -created performance metrics with the VP, Direct Sales. • Managed the Workforce Management Function, primarily responsible for ensuring that CVC Call -Center operations ran efficiently. Provided capacity plans, forecasts, and call metrics to support the operations. • Led the Coaching and Training Teams. Built or revised curriculum for retention, sales and service functions. • Co -led the Marketing and Distribution "EOS Solutions Team", which was built to improve employee engagement and job satisfaction. Presented results and project status at M&D Town Hall. • Created the CVC weighted scorecard for retention reps, which ultimately increased call efficiency. Reduced required headcount 12% while call volumes increased 5% year over year. • Built teams to support multiple new functions, including Hartford Retention, Reallocations and Illustration Support. Manager, Business Analysis and Technoloqv (April, 2001— October, 2008) • Led a team of SAS, SQL and Visual Basic programmers in database design, report development and data analysis. • Managed the workforce management function. Monitored real-time adherence and built capacity plans for retention and sales units. • Provided SME and Business Analysis support for technology projects and system changes. • Created CVCWEB, the Customer Value Center's intranet site and reporting portal. • Built a process to routh retention calls based on tiered segmentation criteria. Upon implementation, call volumes decreased by 32%, while the embedded value of retention activity increased by 43%. • Led the project to establish a redundant CVC site in Jacksonville, Florida. Business Analysis Associate Manacter/Team Leader (May, 1998— April, 2001) Created various applications and reports to assist the operational management of the Life and Annuity Retention Functions Database Marketing Analyst & Retention Representative (October, 1995— May, 1998) • Developed individual and organizational metrics for the retention unit. Created persistency reports for the Life Book of Business. • Worked with clients to identify alternatives to the surrender of their life insurance policy. Additional Training & Education • Graduated Cum Laude, St. Cloud State University (Bachelor Arts — Real Estate) • Series 26, 6, 63 and Minnesota State Insurance Licensed • Project Management Professional (PMP)