HomeMy WebLinkAboutWK - March 7, 2017AN&bW^-
1685 CROSSTOWN BOULEVARU N.W.. ANDOVER, MINNESO IA 55304 • (763) 755-5100
FAX (763) 755-8923 • WWW.ANDOVERMN.GOV
City Council Workshop
Tuesday, March 7, 2017
Conference Rooms A & B
1. Call to Order— Immediately Following City Council Meeting
2. Discuss/Review Community Survey—Administration
3. Other Business
4. Adjournment
1685 CROSSTOWN BOULEVARD N.W.. ANDOVER, MINNESOTA 55304 • (763) 755-5100
FAX (763) 755-8923 • WWW.ANDOVERMN.GOV
TO: Mayor & Council Members
FROM: Jim Dickinson, City Administrator
SUBJECT: Supplemental Agenda Item for March 7, 2017 City Council Workshop
DATE: March 7, 2017
The City Council is requested to receive the following supplemental information.
Discussion Items
Item 42. Discuss/Review Community Survey (Supplemental) — Administration
submitted,
Dickinson
Administrator
THE MORRIS LEATHERMAN COMPANY ANDOVER RESIDENTIAL
3128 Dean Court SURVEY
Minneapolis, Minnesota 55414 REVISED 2.0 MARCH 2017
Hello, I'm of the Morris Leatherman Company, a polling
firm located in Minneapolis. We've been retained by the City of
Andover to speak with a random sample of residents about the city.
The survey is being taken because your city representatives and
staff are interested in your opinions and suggestions. I want to
assure you that all individual responses will be held strictly
confidential; only summaries of the entire sample will be
reported. (DO NOT PAUSE)
1. Approximately how many years have
you lived in the City of Andover?
LESS THAN ONE YEAR ....... 1
ONE OR TWO YEARS ......... 2
THREE TO FIVE YEARS ...... 3
SIX TO TEN YEARS ......... 4
ELEVEN - TWENTY YRS ...... 5
OVER TWENTY YEARS ........ 6
DON'T KNOW/REFUSED.......?
2. How would you rate the quality of EXCELLENT................1
life in Andover -- excellent, GOOD.....................2
good, only fair, or poor? ONLY FAIR................3
POOR.....................4
DON'T KNOW/REFUSED ....... 5
3. What do you like most about living
in Andover?
(DO NOT READ LIST)
4. What do you like least about
living in the City of Andover?
(DO NOT READ LIST)
1
DON'T KNOW/REFUSED......
00
SMALL TOWN FEEL.........
01
FRIENDLY PEOPLE .........
02
OPEN SPACES/RURAL.......
03
HOUSING/NEIGHBORHOOD ....
04
SCHOOLS.................05
CONVENIENT LOCATION.....
06
CLOSE TO FAMILY/FRIEND..07
CLOSE TO JOB ............
08
CLOSE TO SHOPPING .......
09
QUIET AND PEACEFUL......
10
DON'T KNOW/REFUSED...... 00
NOTHING.................01
HIGH TAXES..............02
TOO MUCH GROWTH ......... 03
TRAFFIC CONGESTION ...... 04
ROAD MAINTENANCE ........ 05
LACK OF JOBS ............ 06
RISING CRIME ............ 07
5. How would you rate the sense of EXCELLENT................I
community pride among Andover GOOD.....................2
residents -- excellent, good, only ONLY FAIR................3
fair, or poor? POOP.....................4
DON'T KNOW/REFUSED ....... 5
Let's talk about ideal amount of community characteristics in
Andover. For each of the following, please tell me if you feel
the city has enough, too many, or too little....
ENO MAN LIT DKR
6.
Apartments?
1
2
3 4
7.
Townhomes?
1
2
3 4
8.
One -level housing for adults
3
4
5
1
18 to 64 years old?
1
2
3 4
9.
Starter homes for young families?
1
2
3 4
10.
Mid-range cost housing?
1
2
3 4
11.
Executive housing?
1
2
3 4
12.
Assisted living for seniors?
1
2
3 4
13.
One level housing for seniors
maintained by an association?
1
2
3 4
14.
Parks and open spaces?
1
2
3 4
15.
Trails and bikeways?
1
2
3 4
17.
Retail shopping opportunities?
1
2
3 4
18.
Entertainment establishments?
1
2
3 4
19.
Dining establishments?
1
2
3 4
20.
Light manufacturing businesses?
1
2
3 4
Turning to city services....
I would like to read you a list of a few city services. For each
one, please tell me whether you would rate the quality of the
service as excellent, good, only fair, or poor....
21. Police protection?
22. Fire protection?
23. Storm drainage and flood
control?
24. Park maintenance?
25. Trail maintenance?
26. Animal control?
EXCL
GOOD
FAIR
POOR
DK/R
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
IF "ONLY FAIR" OR "POOR," ASK:
2
27. Why do you feel that way?
(DO NOT READ LIST)
DON'T KNOW/REFUSED......
00
LACK OF PATROLLING ......
01
FLOODING................02
DK/R
LOOSE ANIMALS ...........
03
WILDLIFE ISSUES .........
04
POOR UPKEEP.............05
SLOW POLICE RESPONSE ....
06
NEED OWN POLICE DPT .....
07
For the next three city services, please consider only their job
on city -maintained streets and roads in neighborhoods. That means
you should exclude state and county roads, such as Round Lake
Boulevard, Hanson Boulevard, Crosstown Boulevard and Bunker Lake
Boulevard, that are taken care of by other levels of government.
Keeping that in mind, would you rate each of the following as
excellent, good, only fair or poor.....
IF "ONLY FAIR" OR "POOR," ASK:
31. Why do you feel that way?
(DO NOT READ LIST)
32. Are there current
you would like to
new city services
to see offered?
What would those
city services
see enhanced or
you would like
(IF "YES," ASK:)
be?
33. Compared to nearby cities, do you
think that the property taxes in
Andover are very high, somewhat
high, about average, somewhat low,
or very low?
C'
DON'T KNOW/REFUSED...... 00
SLOW SERVICE ............ 01
POOR CONDITION .......... 02
POOR JOB................03
NOT ENOUGH LIGHTS....... 04
TOO MANY LIGHTS ......... 05
DON'T KNOW/REFUSED...... 00
NO......................01
ROAD MAINTENANCE ........ 02
STREET LIGHTS ........... 03
VERY HIGH................1
SOMEWHAT HIGH ............ 2
ABOUT AVERAGE ............ 3
SOMEWHAT LOW.............4
VERY LOW.................5
DON'T KNOW/REFUSED ....... 6
EXCL
GOOD
FAIR
POOR
DK/R
28. City street repair and
maintenance?
1
2
3
4
5
29. Snow plowing?
1
2
3
4
5
30. Street lighting?
1
2
3
4
5
IF "ONLY FAIR" OR "POOR," ASK:
31. Why do you feel that way?
(DO NOT READ LIST)
32. Are there current
you would like to
new city services
to see offered?
What would those
city services
see enhanced or
you would like
(IF "YES," ASK:)
be?
33. Compared to nearby cities, do you
think that the property taxes in
Andover are very high, somewhat
high, about average, somewhat low,
or very low?
C'
DON'T KNOW/REFUSED...... 00
SLOW SERVICE ............ 01
POOR CONDITION .......... 02
POOR JOB................03
NOT ENOUGH LIGHTS....... 04
TOO MANY LIGHTS ......... 05
DON'T KNOW/REFUSED...... 00
NO......................01
ROAD MAINTENANCE ........ 02
STREET LIGHTS ........... 03
VERY HIGH................1
SOMEWHAT HIGH ............ 2
ABOUT AVERAGE ............ 3
SOMEWHAT LOW.............4
VERY LOW.................5
DON'T KNOW/REFUSED ....... 6
34. Do you feel the quality
of city
YES......................I
services has been able
to keep
NO.......................2
pace with growth in the
city?
DON'T KNOW/REFUSED ....... 3
IF "NO," ASK:
35. What services, in particular, have not been able to
keep pace?
36. When you consider the city prop- EXCELLENT................I
erty taxes you pay and the quality GOOD.....................2
of city services you receive, ONLY FAIR................3
would you rate the general value POOR.....................4
of city services as excellent, DON'T KNOW/REFUSED ....... 5
good, only fair, or poor?
Moving on....
37. What do you consider to be the greatest public safety con-
cern in Andover? (DO NOT READ LIST)
38. Do you have a second public safety concern in the city?
(DO NOT READ LIST)
FIRST SECOND
Violent crime............................01........01
Traffic speeding.........................02........02
Drugs....................................03........03
Youth crimes and vandalism ...............04........04
Identity theft...........................05........05
Break-ins and theft from automobiles ..... 06 ........ 06
Business crimes, such as shop-
lifting and check fraud.............07........07
Residential crimes, such as
burglary, and theft .................08........08
ELSE ( )......09........09
NONE.....................................10........10
DON'T KNOW/REFUSED.......................11........11
M
39. How would you rate the amount of
patrolling the Anoka County Sher-
iff's Department does in your
neighborhood -- would you say they
do too much, about the right
amount, or not enough?
TOO MUCH.................1
ABOUT RIGHT AMOUNT ....... 2
NOT ENOUGH...............3
DON'T KNOW/REFUSED ....... 4
40. How serious a problem is traffic VERY SERIOUS.............1
speeding in your neighborhood -- SOMEWHAT SERIOUS ......... 2
very serious, somewhat serious, NOT TOO SERIOUS .......... 3
not too serious, or not at all NOT AT ALL SERIOUS ....... 4
serious? DON'T KNOW/REFUSED ....... 5
41. How safe would you feel walking VERY SAFE................1
alone in your neighborhood after REASONABLY SAFE .......... 2
dark -- very safe, reasonably SOMEWHAT UNSAFE .......... 3
safe, somewhat unsafe, or very VERY UNSAFE..............4
unsafe? DON'T KNOW/REFUSED ....... 5
Moving on....
42. How would you rate your ability EXCELLENT................I
to get where you need to go in SATISFACTORY.............2
Andover in a reasonable amount MARGINAL ..... ...........
.3
of time -- excellent, satis- POOR.....................4
factory, marginal, or poor? DON'T KNOW/REFUSED ....... 5
IF "MARGINAL" OR "POOR," ASK:
43. Why do you feel that way?
TRAFFIC CONGESTION ......
01
(DO NOT READ
LIST)
POTHOLES................02
TOO MANY STOPLIGHTS .....
03
TOO MANY STOP SIGNS .....
04
If you work outside of
the home, please
answer the next questions
about your own job; if
you do not work
outside of the home,
please answer the next
questions in terms
of the job of your
spouse or partner, if
applicable.
W
44. What is your average commute time
to your job location?
DON'T KNOW/REFUSED ....... 0
5 MINUTES OR LESS ........ 1
6 TO 10 MINUTES .......... 2
11 TO 15 MINUTES ......... 3
16 TO 20 MINUTES ......... 4
21 TO 30 MINUTES ......... 5
OVER 30 MINUTES .......... 6
NOT APPLICABLE ........... 7
45. In what city is your job located? NOT APPLICABLE .......... 00
(DO NOT READ LIST) ANDOVER.................01
BLAINE..................02
COON RAPIDS.............03
MINNEAPOLIS.............04
ANOKA...................05
VARIES..................06
BROOKLYN PARK ........... 07
SAINT PAUL..............08
FRIDLEY/COLUMBIA HGTS... 09
REST OF HENNEPIN CO ..... 10
REST OF METRO ........... 11
Moving on....
Currently, the City of Andover generally enforces codes concerning
residential property when a complaint is made. Some cities take a
more active approach and inspect residential neighborhoods for code
violations on an on-going basis.
46. Would you favor or oppose a more STRONGLY FAVOR ............ 1
active approach by the City in the FAVOR.....................2
enforcement of residential pro- OPPOSE....................3
perty codes? (WAIT FOR RESPONSE) STRONGLY OPPOSE ........... 4
Do you feel strongly that way? DON'T KNOW/REFUSED ........ 5
For each of the following, please tell me whether the City is too
tough, about right, or not tough enough in enforcing city codes on
these nuisances.
TOO NOT ABO DK/
TOU TOU RIG REF
47. Loose domestic animals,
such as dogs and cats? 1 2 3 4
48. Wildlife, such as deer
and turkeys? 1 2 3 4
49. Junk cars on residential
property? 1 2 3 4
6
Continuing....
The City has four open space areas, including Martin Meadows,
Northwoods
TOO
NOT
ABO
DK/
NO.......................1
hold
TOU
TOU
RIG
REF
50.
Establishment and main-
one do you or members of
YES/DALSKE...............4
your
household visit most often?
YES/MAPLE VIEW ........... 5
tenance of lawns on
DON'T KNOW/REFUSED ....... 6
residential property?
1
2
3
4
51.
Storage of boats on
residential property?
1
2
3
4
52.
Storage of RVs on
residential property?
1
2
3
4
53.
Upkeep of boulevards and
public right of ways?
1
2
3
4
54.
Upkeep and maintenance of
fences?
1
2
3
4
55.
Upkeep and maintenance of
residential properties?
1
2
3
4
56.
Tall grass?
1
2
3
4
57.
Invasive plants, such as
thistle and buckthorn?
1
2
3
4
Continuing....
The City has four open space areas, including Martin Meadows,
Northwoods
Preserve, Dalske Woodlands
and Maple View.
58. Have
you or members of your house-
NO.......................1
hold
visited any of these open
YES/MARTIN MEADOWS ....... 2
space
areas? (IF "YES," ASK:)
YES/NORTHWOODS........... 3
Which
one do you or members of
YES/DALSKE...............4
your
household visit most often?
YES/MAPLE VIEW ........... 5
DON'T KNOW/REFUSED ....... 6
Prior to this survey....
59. Were you aware of these open space YES......................1
areas in the city? NO.......................2
DON'T KNOW/REFUSED ....... 3
60. How often do you or members of FREQUENTLY...............I
your household use city trails - OCCASIONALLY.............2
frequently, occasionally, rarely RARELY...................3
or never? NEVER....................4
DON'T KNOW/REFUSED ....... 5
IF "NEVER," ASK:
7
61. Why don't you or members of your household use city
trails?
IF "FREQUENTLY" "OCCASIONALLY" OR "RARELY," ASK:
62. What do you use them for most DON'T KNOW/REFUSED...... 00
often? (DO NOT READ LIST) WALKING.................01
RUNNING/JOGGING ......... 02
BICYCLING...............03
63. What changes or improvements to the city trails would
increase your household's use of them?
64. Do you
support or oppose the use
STRONGLY SUPPORT ......... 1
of city
funding for additional
SUPPORT..................2
trails
in the City? (WAIT FOR RE-
OPPOSE...................3
SPONSE)
Do you feel strongly that
STRONGLY OPPOSE..........4
way?
DON'T KNOW/REFUSED ....... 5
65. How much would you be willing to
see your property taxes increase
in order to fund improvements and
additions to city trails? Would
you be willing to pay $ per
year? (CHOOSE RANDOM STARTING
POINT; MOVE UP OR DOWN DEPENDING
ON ANSWER) How about $ per
year? (REPEAT PROCESS)
Continuing....
NOTHING.................00
$10.00 ..................01
$20.00 ..................02
$30.00 ..................03
$40.00 ..................04
$50.00 ..................05
$60.00 ..................06
$70.00 ..................07
$80.00 ..................08
$90.00 ..................09
$100.00 .................10
DON'T KNOW/REFUSED...... 11
66. Overall, how would you rate the EXCELLENT................I
city parks and recreation facile- GOOD.....................2
ties in Andover - excellent, good, ONLY FAIR................3
only fair or poor? POOR.....................4
DON'T KNOW/REFUSED ....... 5
q
67. Which city park, if any, do you consider to be your
neighborhood park?
69. How safe do you feel when visiting VERY SAFE................1
city parks - very safe, somewhat SOMEWHAT SAFE ............ 2
safe, not too safe or not at all SOMEWHAT UNSAFE .......... 3
safe? VERY UNSAFE..............4
DON'T KNOW/REFUSED ....... 5
IF "SOMEWHAT UNSAFE" OR "VERY UNSAFE," ASK:
70. Why don't you feel safe in city parks?
71. How often do you or members of FREQUENTLY...............1
your household use city parks and OCCASIONALLY.............2
recreation facilities - frequent- RARELY...................3
ly, occasionally, rarely or never? NEVER....................4
DON'T KNOW/REFUSED ....... 5
IF "FREQUENTLY" "OCCASIONALLY" OR "RARELY," ASK:
72. What do you use them for most DON'T KNOW/REFUSED...... 00
often? (DO NOT READ LIST) EXERCISE................01
PLAYGROUND EQUIPMENT.... 02
COMMUNITY CENTER........ 03
BALLFIELDS..............04
FAMILY GATHERINGS ....... 05
W
IF A PARK
IS MENTIONED, ASK:
68. What
improvements, if any,
DON'T KNOW/REFUSED......
00
would
like to see made to the
NONE....................01
park?
(DO NOT READ LIST)
BETTER MAINTENANCE ......
02
UPDATED EQUIPMENT .......
03
PICNIC TABLES ...........
04
MORE LIGHTS.............05
MORE RESTROOMS..........
06
69. How safe do you feel when visiting VERY SAFE................1
city parks - very safe, somewhat SOMEWHAT SAFE ............ 2
safe, not too safe or not at all SOMEWHAT UNSAFE .......... 3
safe? VERY UNSAFE..............4
DON'T KNOW/REFUSED ....... 5
IF "SOMEWHAT UNSAFE" OR "VERY UNSAFE," ASK:
70. Why don't you feel safe in city parks?
71. How often do you or members of FREQUENTLY...............1
your household use city parks and OCCASIONALLY.............2
recreation facilities - frequent- RARELY...................3
ly, occasionally, rarely or never? NEVER....................4
DON'T KNOW/REFUSED ....... 5
IF "FREQUENTLY" "OCCASIONALLY" OR "RARELY," ASK:
72. What do you use them for most DON'T KNOW/REFUSED...... 00
often? (DO NOT READ LIST) EXERCISE................01
PLAYGROUND EQUIPMENT.... 02
COMMUNITY CENTER........ 03
BALLFIELDS..............04
FAMILY GATHERINGS ....... 05
W
For each of the following, please tell me if you think Andover's
facilities are much better in comparison to other cities, somewhat
better, about the same, somewhat worse or much worse in comparison
to other cities.
MBT SBT SAM SWR MWR DKR
73.
City park system?
1
2
3
4
5 6
74.
Youth athletic facilities?
1
2
3
4
5 6
75.
Adult recreation facilities?
1
2
3
4
5 6
The Andover YMCA Community Center is a public-private partnership
between the City of Andover and the YMCA in which part of the
city -owned community center is leased to the YMCA for its space
and programming needs. Beyond the YMCA's programs, the city of
Andover manages the space and programming associated with the ice
arena, field house, library on the go services, and common areas
of the building.
76. Are you or members of your house- YES......................1
hold members of the Andover YMCA? NO.......................2
DON'T KNOW/REFUSED ....... 3
IF "YES," ASK:
77. What do you like most about being a member of the
Andover YMCA?
78. Are there any additional programs or offerings you would
like to see offered? (IF "YES," ASK:) What would that
be?
IF "NO," ASK:
79. Why are you not members of the Andover YMCA?
10
80. Have you or members of
your house-
YES......................1
hold used the
Andover
Community
NO.......................2
Center during
the past
year?
DON'T KNOW/REFUSED ....... 3
IF "NO," ASK:
81. Were you aware
that
Andover
YES......................1
residents can
visit
the YMCA
NO.......................2
four times per
year
for free?
DON'T KNOW/REFUSED ....... 3
IF "YES," ASK:
82. Overall, how would you rate
the Community Center -- ex-
cellent, good, only fair, or
poor?
IF "ONLY FAIR" OR "POOR," ASK:
EXCELLENT................1
GOOD.....................2
ONLY FAIR................3
POOR.....................4
DON'T KNOW/REFUSED ....... 5
83. Why did you rate it as (only fair/poor)?
84. How satisfied are you with
the current offerings at the
Community Center - very sat-
isfied, somewhat satisfied,
not too satisfied, or not at
all satisfied?
VERY SATISFIED ........... 1
SOMEWHAT SATISFIED ....... 2
NOT TOO SATISFIED ........ 3
NOT AT ALL SATISFIED ..... 4
DON'T KNOW/REFUSED ....... 5
IF "SOMEWHAT SATISFIED," "NOT TOO SATISFIED" OR "NOT AT
ALL SATISFIED," ASK:
85. What offerings would you like to see enhanced or
added?
Let's talk about parks and recreation facilities in Andover. For
each of the following, please tell me if you feel the city has
enough, too many, or too little.... (ROTATE)
11
ENO MAN LIT DKR
86.
Facilities for teenagers?
1
2
3
4
87.
Facilities for seniors?
1
2
3
4
88.
Meeting room space?
1
2
3
4
89.
Fieldhouse space for indoor sports?
1
2
3
4
90.
Indoor ice rinks for skating
and hockey?
1
2
3
4
91.
Outdoor ballfields for baseball
and soccer?
1
2
3
4
92.
Would you support or oppose the
STRONGLY
SUPPORT
.........
I
use of city funding to provide
SUPPORT..................2
additional parks and recreation
OPPOSE...................3
facilities in the City? (WAIT
STRONGLY
OPPOSE
..........4
FOR RESPONSE) Do you feel
DON'T KNOW/REFUSED
....... 5
strongly that way?
IF "STRONGLY SUPPORT" OR `SUPPORT," ASK:
93. What improvement or addition to parks and recreation
facilities would you most support?
94. How much would you be willing to
see your property taxes increase
in order to fund improvements and
additions to parks and recreation
facilities in the City? Would
you be willing to pay $ per
year? (CHOOSE RANDOM STARTING
POINT; MOVE UP OR DOWN DEPENDING
ON ANSWER) How about $ per
year? (REPEAT PROCESS)
Moving on....
12
NOTHING.................00
$10.00 ..................01
$20.00 ..................02
$30.00 ..................03
$40.00 ..................04
$50.00 ..................05
$60.00 ..................06
$70.00 ..................07
$80.00 ..................08
$90.00 ..................09
$100.00 .................10
DON'T KNOW/REFUSED...... 11
95. What is your primary source of in- DON'T KNOW/REFUSED...... 00
formation about Andover City Gov- NONE....................01
ernment and its activities? CITY NEWSLETTER ......... 02
(DO NOT READ LIST) LOCAL NEWSPAPER ......... 03
CABLE TELEVISION ........ 04
CITY WEBSITE ............ 05
WORD OF MOUTH ........... 06
SOCIAL MEDIA ............ 07
96. How would you prefer to receive
information about City Government
and its activities?
(DO NOT READ LIST)
DON'T KNOW/REFUSED...... 00
NONE....................01
CITY NEWSLETTER .........
02
LOCAL NEWSPAPER .........
03
CABLE TELEVISION ........
04
CITY WEBSITE ............
05
WORD OF MOUTH ...........
06
MEETINGS................07
SOCIAL MEDIA ............
08
The City publishes a bi-monthly newsletter, called "Andover
Today."
97. Do you receive this newsletter? YES......................1
NO.......................2
DON'T KNOW/REFUSED ....... 3
IF "YES," ASK:
98. How would you rate the con- EXCELLENT...............1
tent of the newsletter -- GOOD....................2
excellent, good, only fair, ONLY FAIR...............3
or poor? POOR....................4
DON'T KNOW/REFUSED ...... 5
IF "GOOD," "ONLY FAIR," OR "POOR," ASK:
99. What additional content would you like to see in
the newsletter?
13
100. How would you rate the format EXCELLENT...............1
and appearance of the news- GOOD....................2
letter - excellent, good, ONLY FAIR...............3
only fair, or poor? POOR....................4
DON'T KNOW/REFUSED ...... 5
101. How much of the city news-
ALL
OF IT................1
letter do you read -- all of
MOST
OF IT...............2
it, most of it, some of it,
SOME
OF IT...............3
or very little?
VERY
LITTLE..............4
DON'T
KNOW/REFUSED ....... 5
102. Does your household currently sub- CABLE....................1
scribe to cable television, sat- SATELLITE................2
ellite television or neither? NEITHER..................3
DON'T KNOW/REFUSED ....... 4
IF "CABLE," ASK:
103. How often do you watch An-
dover City Council Meetings
or City Commission meetings,
such as Planning and Park and
Recreation, on channel 16 --
frequently, occasionally,
rarely or not at all?
FREQUENTLY...............1
OCCASIONALLY.............2
RARELY...................3
NOT AT ALL...............4
DON'T KNOW/REFUSED ....... 5
If the City of Andover had a local news program on Channel
16....
104. How likely would you or mem- VERY LIKELY..............1
bers of your household be to SOMEWHAT LIKELY .......... 2
watch it - very likely, some- NOT TOO LIKELY ........... 3
what likely, not too likely NOT AT ALL LIKELY ........ 4
or not at all likely? DON'T KNOW/REFUSED ....... 5
105. Do you have access to the Internet YES/YES..................1
at home or work? (WAIT FOR RE- YES/NO...................2
SPONSE) Have you accessed the NO.......................3
city website from either location? DON'T KNOW/REFUSED ....... 4
IF "YES/YES," ASK:
106. Did you find the information YES......................I
you were looking for? NO.......................2
DON'T KNOW/REFUSED ....... 3
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IF "YES," ASK:
107. What information do you
look for most often on
the city's website?
(DO NOT READ LIST)
IF "NO" IN QUESTION #106, ASK:
108. What information were
you looking for?
109. How interested would you be
in subscribing to receive
e-mails containing city infor-
mation and news - very inte-
rested, somewhat interested,
not too interested or not at
all interested?
DON'T KNOW/REFUSED......
00
JUST BROWSING ...........
01
BUDGET INFORMATION ......
02
COUNCIL DECISIONS .......
03
PARKS AND RECREATION....
04
ECONOMIC DEVELOPMENT ....
05
CITY CODES..............06
GENERAL INFORMATION .....
07
COMMUNITY ED ............
08
CITY EVENTS.............09
ECONOMIC DEVELOPMENT .... 01
CITY NEWS...............02
VERY INTERESTED ........... 1
SOMEWHAT INTERESTED ....... 2
NOT TOO INTERESTED ........ 3
NOT AT ALL INTERESTED ..... 4
DON'T KNOW/REFUSED ........ 5
110. Are you aware the City of NO........................1
Andover is on Facebook? (IF YES/YES...................2
"YES," ASK:) Do you view the YES/NO....................3
city's Facebook page? DON'T KNOW/REFUSED ........ 4
111. How would you rate the City's
overall performance in communicat-
ing key local issues to residents
in its publications, newspaper
columns, and on cable television
-- excellent, good, only fair, or
poor?
Changing topics....
EXCELLENT................1
GOOD.....................2
ONLY FAIR................3
POOR.....................4
DON'T KNOW/REFUSED ....... 5
The City of Andover is considering taking a role in facilitating
and coordinating volunteer opportunities in the city.
15
112. Do you think this is a good idea GOOD IDEA/STRONGLY ....... 1
or bad idea? (WAIT FOR RESPONSE) GOOD IDEA................2
Do you feel strongly that way? BAD IDEA.................3
BAD IDEA/STRONGLY ........ 4
DON'T KNOW/REFUSED ....... 5
IF A RESPONSE IS GIVEN, ASK:
113. Why do you feel that way?
Now just a few more questions for demographic purposes....
Could you please tell me how many people in each of the following
age groups live in your household. Let's start with the oldest.
Be sure to include yourself.
114. First, persons 65 or over?
115. Adults, 18 to 65?
116. School -aged or pre-school
children?
117. What is your age, please?
16
NONE.....................0
ONE......................1
TWO OR MORE..............2
NONE.....................0
ONE......................I
TWO......................2
THREE OR MORE ............ 3
NONE.....................0
ONE......................1
TWO......................2
THREE OF MORE ............ 3
18-24 ....................1
25-34 ....................2
35-44 ....................3
45-54 ....................4
55-64 ....................5
65 AND OVER..............6
REFUSED..................7
118. Do you own or rent your present RENT.....................1
residence? (IF "OWN," ASK:) Which OWN/UNDER $200,000.......2
of the following categories would OWN/$200,000-$250,000....3
contain the approximate value of OWN/$250,001-$300,000....4
your residential property -- under OWN/$300,001-$350,000....5
$200,000, $200,000-$250,000, OWN/$350,001-$400,000....6
$250,001-$300,000, $300,001- OWN/OVER $400,000........7
$350,000, $350,001-$400,000 or DON'T KNOW...............8
over $400,000? REFUSED..................9
Thank you for your time. Good-bye.
119. Gender (BY OBSERVATION) MALE.....................1
FEMALE...................2
120. REGION OF CITY PCT 1 ...................01
PCT 2 ...................02
PCT 3 ...................03
PCT 4 ...................04
PCT 5 ...................05
PCT 6 ...................06
PCT 7 ...................07
PCT 8 ...................08
PCT 9 ...................09
PCT 10 ..................10
LIST:
PHONER:
DATE:
PHONE NUMBER:
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