HomeMy WebLinkAboutSP - April 29, 2014ANL6 Y6 W
1685 CROSSTOWN BOULEVARD N.W. • ANDUVER, MINNESUTA 5530
FAX (763) 755 -8923 • WWW.ANDOVERMN.GOV
Special City Council Meeting
Tuesday, April 29, 2014
Council Chambers
1. Call to Order— 6:00 p.m.
4 • (763) 755 -5100
2. Presentation/Morris Leatherman Group /2014 City of Andover Community Survey (All handouts will
be provided at the meeting.)
3. Adjournment
THE MORRIS LEATHERMAN COMPANY
3128 Dean Court
Minneapolis, Minnesota 55414
ANDOVER RESIDENTIAL
SURVEY
FINAL FEBRUARY 2014
Hello, I'm of the Morris Leatherman Company, a polling
firm located in Minneapolis. We've been retained by the City of
Andover to speak with a random sample of residents about issues
facing the city. The survey is being taken because your city
representatives and staff are interested in your opinions and
suggestions. I want to assure you that all individual responses
will be held strictly confidential; only summaries of the entire
sample will be reported. (DO NOT PAUSE)
1. Approximately how many years have
you lived in the City of Andover?
LESS THAN ONE YEAR ...... 2%
ONE OR TWO YEARS........ 8%
THREE TO FIVE YEARS .... 17%
SIX TO TEN YEARS....... 24%
ELEVEN - TWENTY YRS .... 30%
OVER TWENTY YEARS ...... 19%
DON'T KNOW /REFUSED...... 0%
2. How would you rate the quality of EXCELLENT ..............42%
life in Andover -- excellent, GOOD ...................55%
good, only fair, or poor? ONLY FAIR ...............2%
POOR ....................1%
DON'T KNOW /REFUSED...... 0%
3. What do you like most about living DON'T KNOW /REFUSED...... 0%
in Andover? SMALL TOWN FEEL........ 22%
FRIENDLY PEOPLE........ 14%
OPEN SPACES /RURAL...... 18%
HOUSING/NEIGHBORHOOD ... 15%
SCHOOLS .................6%
CONVENIENT LOCATION..... 3%
CLOSE TO FAMILY /FRIEND..6%
CLOSE TO JOB ............ 9%
CLOSE TO SHOPPING ....... 3%
QUIET AND PEACEFUL ... :..2%
SCATTERED ...............2%
4. What do you think is the most
serious issue facing the City of
Andover today?
DON'T KNOW /REFUSED...... 4%
NOTHING ............. .38%
63%
HIGH TAXES .............10%
13%
TOO MUCH GROWTH........
11%
TRAFFIC CONGESTION ......
8%
ROAD MAINTENANCE .......
20%
LACK OF JOBS ............
2%
RISING CRIME ............
3%
SCATTERED ...............5%
34%
5. How would you rate the sense of EXCELLENT ..............25%
community pride among Andover GOOD ...................65%
residents -- excellent, good, only ONLY FAIR ...............9%
fair, or poor? POOR ....................1%
DON'T KNOW /REFUSED...... 1%
Let's talk about community characteristics in Andover. For each
of the following, please tell me if you feel the city has enough,
too many, or too little....
ENO MAN LIT DKR
6.
Rental units?
63%
14%
13%
10%
7.
Townhomes?
72%
150
7%
7%
8.
Starter homes for young families?
51%
7%
34%
80
9.
"Move Up" housing?
67%
8%
18%
8%
10.
Higher cost housing?
58%
26.%
9%
7%
11.
Nursing homes?
39%
8%
36%
17%
12.
Assisted living for seniors?
41%
7%
33%
20%
13.
One level housing for seniors
maintained by an association?
380
6%
34%
23%
14.
Parks and open spaces?
82%
11%
6%
1%
15.
Trails and bikeways?
78%
10%
13%
0%
16.
Service establishments, such as
dry cleaners and barbershops?
62%
7%
31%
1%
17.
Retail shopping opportunities?
54%
9%
37%
0%
18.
Entertainment establishments?
53%
6%
41%
0%
19.
Dining establishments?
50%
10%
40%
0%
Turning to city services....
I would like to read you a list of a few city services. For each
one, please tell me whether you would rate the quality of the
service as excellent, good, only fair, or poor....
20.
Police protection?
21.
Fire protection?
22.
Storm drainage and flood
460
control?
23.
Park maintenance?
24.
Trail maintenance?
25.
Animal control?
EXCL
GOOD
FAIR
POOR
DK /R
47%
460
5%
1%
1%
47%
500
0%
1%
3%
14%
72%
8%
3%
4%
31%
67%
1%
0%
1%
310
65%
1%
0%
3%
12%
72%
5%
2%
9%
IF "ONLY FAIR" OR "POOR," ASK: (n =80)
26. Why do you feel that way? DON'T KNOW /REFUSED...... 1%
LACK OF PATROLLING ..... 13%
FLOODING ...............44%
LOOSE ANIMALS .......... 15%
WILDLIFE ISSUES ......... 5%
POOR UPKEEP .............3%
SLOW POLICE RESPONSE....3%
NEED OWN POLICE DPT ..... 9%
SCATTERED ...............7%
For the next three city services, please consider only their job
on city- maintained streets and roads in neighborhoods. That means
you should exclude state and county roads, such as Round Lake
Boulevard, Hanson Boulevard, Crosstown Boulevard and Bunker Lake
Boulevard, that are taken care of by other levels of government.
Keeping that in mind, would you rate each of the following as
excellent, good, only fair or poor.....
EXCL GOOD
FAIR POOR
DK /R
27.
City street repair
and
maintenance?
9%
43%
37% 12%
0%
28.
Snow plowing?
29%
60%
10% 2%
0%
29.
Street lighting?
18%
58%
16% 6%
2%
30.
Are there current
city
services
DON'T
KNOW /REFUSED......
1%
you would like to
see
enhanced or
NO .....................55%
new city services
you
would like
ROAD
MAINTENANCE .......
36%
to see offered?
(IF "YES,"
ASK:)
STREET LIGHTS ...........
2%
What would those
be?
SCATTERED ...............6%
J
31. Compared to nearby cities, do you
think that the property taxes in
Andover are very high, somewhat
high, about average, somewhat low,
or very low?
32. Do you feel the quality of city
services has been able to keep
pace with growth in the city?
VERY HIGH ...............7%
SOMEWHAT HIGH..........
33%
ABOUT AVERAGE ..........
51%
SOMEWHAT LOW ............
3%
VERY LOW ................0%
DON'T KNOW /REFUSED......
7%
YES ....................94%
NO...... ..............4%
DON'T KNOW /REFUSED...... 2%
IF "NO," ASK: (n =16)
33. What services, in particular, have not been able to
keep pace?
ROAD MAITENANCE, 50 %; FLOODING CONTROL, 19 %; TRAFFIC
FLOW, 13 %; CODE ENFORCEMENT, 13 %; SNOW PLOWING, 6 %.
34. When you consider the city prop-
erty taxes you pay and the quality
of city services you receive,
would you rate the general value
of city services as excellent,
good, only fair, or poor?
Moving on....
EXCELLENT ...............9%
GOOD ...................75%
ONLY FAIR ...............9%
POOR ....................2%
DON'T KNOW /REFUSED...... 5%
35. What do you consider to be the greatest public safety con-
cern in Andover? (DO NOT READ LIST)
36. Do you have a second public safety concern in the city?
(DO NOT READ LIST)
FIRST SECOND
Violent crime ......... ...................0 %........1%
Traffic speeding ...... ..................29 %.......12%
Drugs ................. ..................12 %.......10%
Youth crimes and vandalism .............. 17 %.......23%
Identity theft ........ ...................3 %........2%
Break -ins and theft from automobiles .... 12 % ....... 14%
Business crimes, such as shop-
lifting and check fraud .............4 %.........4%
Residential crimes, such as
burglary, and theft ................ 12 %.......12%
ELSE (PEDESTRIAN SAFETY ) .................20........1%
NONE.................. ...................6 %.......20%
DON'T KNOW / REFUSED .... ...................3 %........2%
37. How would you rate the amount
patrolling the Anoka County S
iff's Department does in your
neighborhood -- would you say
do too much, about the right
amount, or not enough?
of TOO MUCH ................2%
zer- ABOUT RIGHT AMOUNT ..... 71%
NOT ENOUGH .............28%
they DON'T KNOW /REFUSED...... 0%
38. How serious a problem is traffic VERY SERIOUS ............ 9%
speeding in your neighborhood -- SOMEWHAT SERIOUS....... 35%
very serious, somewhat serious, NOT TOO SERIOUS ........ 37%
not too serious, or not at all NOT AT ALL SERIOUS..... 20%
serious? DON'T KNOW /REFUSED...... 0%
39. How safe would you feel walking VERY SAFE ..............47%
alone in your neighborhood after REASONABLY SAFE........ 44%
dark -- very safe, reasonably SOMEWHAT UNSAFE ......... 6%
safe, somewhat unsafe, or very VERY UNSAFE .............3%
unsafe? DON'T KNOW /REFUSED...... 0%
Moving on....
40. How would you rate your ability EXCELLENT ..............27%
to get where you need to go in SATISFACTORY ........... 66%
Andover in a reasonable amount MARGINAL ................7%
of time -- excellent, satis- POOR ....................1%
factory, marginal, or poor? DON'T KNOW /REFUSED...... 0%
IF "MARGINAL" OR "POOR," ASK: (n =31)
41. Why do you feel that way?
TRAFFIC CONGESTION ..... 19%
POTHOLES S.... ........52%
TOO MANY STOPLIGHTS.... 26%
TOO MANY STOP SIGNS ..... 3%
If you work outside of the home, please answer the next questions
about your own job; if you do not work outside of the.home,
please answer the next questions in terms of the job of your
spouse or partner, if applicable.
42. What is
your average commute time
DON'T KNOW /REFUSED...... 0%
to your
job location?
5 MINUTES OR LESS .......
4%
using
6 TO 10 MINUTES ........
14%
1%
11 TO 15 MINUTES.......
17%
16 TO 20 MINUTES.......
15%
21 TO 30 MINUTES ........
9%
OVER 30 MINUTES ........
22%
NOT APPLICABLE .........
20%
43. In what
city is your job located?
NOT APPLICABLE .........
19%
ANDOVER ................23%
BLAINE ..................8%
COON RAPIDS ............
12%
MINNEAPOLIS ............
17%
ANOKA ...................4%
VARIES ..................2%
BROOKLYN PARK ...........
2%
SAINT PAUL ..............2%
FRIDLEY /COLUMBIA HGTS ...
3%
REST OF HENNEPIN CO .....
2%
REST OF METRO ...........
6%
44. How do
you normally commute to
DRIVE ALONE ............
73%
work --
drive alone, ride in a van
VAN OR CAR POOL.........
3%
or car
pool, take the bus from
TAKE BUS ................2%
near home, use a park and ride
PARK AND RIDE LOT .......
0%
lot, walk or bike or something
WALK /BIKE ...............2%
else?
SOMETHING ELSE..........
0%
DON'T KNOW /REFUSED......
0%
NOT APPLICABLE .........
21%
IF "DRIVE ALONE," "VAN OR CAR POOL," OR "WALK /BIKE," ASK:
(n =310)
45. If it
were convenient, would
YES ....................19%
you be
willing to commute
NO .....................80%
using
public transit?
DON'T KNOW /REFUSED......
1%
46. What changes would make pub- DON'T KNOW /REFUSED...... 2%
lic transit more convenient NONE ...................77%
for you? MORE CONVENIENT ROUTES.11%
MORE CONVENIENT TIMES ... 9%
MORE STOPS ..............1%
47. How often do you drive on Bunker FREQUENTLY .............25%
Lake Boulevard over the railroad OCCASIONALLY ........... 46%
tracks - frequently, occasionally, RARELY .................24%
rarely or never? NEVER ...................5%
DON'T KNOW /REFUSED...... 1%
48. Should a vehicle overpass
be con-
STRONGLY YES ............ 5%
structed over the railroad
tracks
YES ....................32%
TOO MUCH CONSTRUTION ....
on Bunker Lake Boulevard?
(WAIT
NO .....................40%
NOT A PROBLEM ...........
FOR RESPONSE) Do you feel
strong-
STRONGLY NO ............
12%
ly that way?
DON'T KNOW /REFUSED.....
12%
IF A RESPONSE IS GIVEN, ASK: (n =353)
49. Why do you feel that way?
SAFETY .................20%
LESS TRAFFIC CONGEST ...
23%
HIGH COST ..............23%
TOO MUCH CONSTRUTION ....
7%
NOT NEEDED .............20%
NOT A PROBLEM ...........
4%
NOT MUCH TRAFFIC ........
3%
SCATTERED ...............1%
IF "STRONGLY YES" OR "YES" IN QUESTION #48, ASK: (n =148)
50. How much would you be willing NOTHING ................19%
to see your property taxes $10.00 .................50%
increase in order to fund $20.00 .................14%
this vehicle overpass? Would $30.00 ..................90
you be willing to pay $ $40.00 ..................2%
per year? (CHOOSE RANDOM $50.00 ..................0%
STARTING POINT; MOVE UP OR $60.00 ..................1%
DOWN DEPENDING ON ANSWER) OVER $60.00 .............1%
How about $ per year? DON'T KNOW /REFUSED...... 4%
Moving on....
Currently, the City of Andover generally enforces codes concerning
residential property when a complaint is made. Some cities take a
more active approach and inspect residential neighborhoods for code
violations on an on -going basis.
51.
Would you favor or oppose a more
STRONGLY FAVOR ........... 7%
active approach by the City in the
FAVOR ...................38%
enforcement of residential pro-
OPPOSE ..................39%
perty codes? (WAIT FOR RESPONSE)
STRONGLY OPPOSE ......... 11%
Do you feel strongly that way?
DON'T KNOW/REFUSED ....... 5%
For
each of the'following, please tell
me whether the City is too
tough, about right, or not tough enough
in enforcing city codes on
these nuisances.
TOO
NOT ABO DK/
TOU
TOU RIG REF
52.
Loose animals? 2%
13% 820 4%
53.
Junk cars on residential
property? 2%
25% 72% 1%
54.
Establishment and main-
tenance of lawns on
residential property? 1%
13% 85% 1%
55.
Storage of boats on
residential property? 4%
13% 83% 1%
56.
Storage of RVs on
residential property? 3%
13% 83% 1%
57.
Upkeep of boulevards and
public right of ways? 1%
16% 83% 1%
58.
Upkeep and maintenance of
fences? 1%
14% 84% 1%
59.
Upkeep and maintenance of
residential properties? 2%
15% 83% 0%
Continuing....
60.
How important are natural re-
VERY IMPORTANT .........
46%
sources and environmental issues
SOMEWHAT IMPORTANT.....
44%
to you - very important, somewhat
NOT TOO IMPORTANT .......
8%
important, not too important or
NOT AT ALL IMPORTANT....
2%
not at all important?
DON'T KNOW /REFUSED......
0%
61.
What do you think is the greatest
natural resource or
environmental issue facing the city? (ROTATE AND READ
LIST)
TREE DISEASES, SUCH AS OAK WILT AND
DUTCH ELM DISEASE .........................9%
INVASIVE INSECTS AND DISEASES, SUCH AS
THE EMERALD ASH BORER AND ASIAN
LONG- HORNED BEETLE .......................
16%
INVASIVE PLANTS, SUCH AS BUCKTHORN .............3%
PROTECTING LAKES, RIVERS, STREAMS
AND WETLANDS . ............................24%
LOWERING GROUNDWATER USAGE FOR LAWN
CARE PRACTICES .........................
.6%
PRESERVING OPEN SPACES ........................
24%
PROTECTING TREES DURING DEVELOPMENT ...........
13%
OTHER ... ............................... ......0%
DON'T KNOW/ REFUSED .............................5%
62. Are you aware of the open space YES ....................51%
program? NO .....................49%
DON'T KNOW /REFUSED...... 0%
63. Are you aware of open space areas YES ....................49%
in the city? NO .....................51%
DON'T KNOW /REFUSED...... 1%
IF ''YES,'' ASK: (n =194)
64. Have you visited any open
space areas in the city?
(IF ''YES," ASK:) Which
ones?
DON'T KNOW /REFUSED...... 3%
NO .....................61%
YES /DON'T REMEMBER NAME.5%
BUNKER PARK .............7%
SUNSHINE PARK ........... 2%
BUNKER BEACH ............ 9%
LIONS PARK ..............3%
WOODLAND ................2%
RUM RIVER REGIONAL PARK.2%
KELSEY ROUND LAKE ....... 3%
SCATTERED ...............3%
65. Do you think open space areas need YES ....................78%
to be accessible to the public? NO .....................13%
DON'T KNOW /REFUSED...... 9%
66. Do you prefer fewer but larger LARGER .................55%
open spaces areas OR more but SMALLER ................33%
smaller open space areas? DON'T KNOW /REFUSED..... 12%
67. How often do you or members of FREQUENTLY .............25%
your household use city trails - OCCASIONALLY ........... 40%
frequently, occasionally, rarely RARELY .................17%
or never? NEVER ..................18%
DON'T KNOW /REFUSED...... 0%
IF "FREQUENTLY" "OCCASIONALLY" OR "RARELY," ASK: (n =327)
68. What do you use them for most DON'T' KNOW/REFUSED ...... 0%
often? WALKING ................58%
RUNNING/JOGGING ........ 18%
BICYCLING ..............24%
69. Do you
support or oppose the use
STRONGLY SUPPORT.......
12%
of city
funding for additional
SUPPORT ................59%
trails
in the City? (WAIT FOR RE-
OPPOSE .................23%
SPONSE)
Do you feel strongly that
STRONGLY OPPOSE .........
6%
way?
DON'T KNOW /REFUSED......
1%
Turning to parks and recreation....
70. Overall, how would you rate the EXCELLENT ..............17%
city parks and recreation facile- GOOD ...................76%
ties in Andover - excellent, good, ONLY FAIR ...............5%
only fair or poor? POOR ....................1%
DON'T KNOW /REFUSED...... 2%
71. How often do you or members of FREQUENTLY .............24%
your household use city parks and OCCASIONALLY — .........41%
recreation facilities - frequent- RARELY .................14%
ly, occasionally, rarely or never? NEVER ..................20%
DON'T KNOW /REFUSED...... 0%
IF "FREQUENTLY" "OCCASIONALLY" OR "RARELY," ASK: (n =319)
72. What do you use them for most
often?
DON'T KNOW /REFUSED...... 0%
EXERCISE ...............41%
PLAYGROUND EQUIPMENT... 28%
COMMUNITY CENTER ....... 12%
BALLFIELDS .............18%
FAMILY GATHERINGS ....... 2%
For each of the following, please tell me if you think Andover's
facilities are much better in comparison to other cities, somewhat
better, about the same, somewhat worse or much worse in comparison
to other cities.
73. City park system?
74. Youth athletic facilities?
75. Adult recreation facilities?
MBT SBT SAM SWR MWR DKR
8% 300 58% 20 0% 30
4% 23% 59% 5% 0% 10%
3% 19% 65% 60 0% 8%
76. Have you or members of
your house-
YES ....................49%
12%
hold used the Andover
Community
NO .....................51%
Center during the past
year?
DON'T KNOW /REFUSED......
0%
IF "YES," ASK: (n =197)
77. Overall, how would you rate EXCELLENT ........:.....41%
the Community Center -- ex- GOOD ...................57%
cellent, good, only fair, or ONLY FAIR ...............2%
poor? POOR ....................0%
DON'T KNOW /REFUSED...... 0%
IF "ONLY FAIR" OR "POOR," ASK: (n =4)
78. Why did you rate it as (only fair /poor)?
NOT OPEN ENOUGH HOURS, 50 %; COSTS TOO MUCH, 50 %.
79. How satisfied are you with
the current offerings at the
Community Center - very sat-
isfied, somewhat satisfied,
not too satisfied, or not at
all satisfied?
VERY SATISFIED ......... 52%
SOMEWHAT SATISFIED..... 46%
NOT TOO SATISFIED ....... 2%
NOT AT ALL SATISFIED.... 0%
DON'T KNOW /REFUSED...... 1%
IF "NOT TOO SATISFIED" OR "NOT AT ALL SATISFIED," ASK:
(n =3)
80. Why do you feel that way?
NOT ENOUGH PROGRAMS, 33 %; NOT ENOUGH FOR YOUNG
CHILDREN, 67 %.
81. Would you
favor or oppose. the City
STRONGLY SUPPORT.......
12%
offering
a teen center in Andover?
SUPPORT ................57%
(WAIT FOR
RESPONSE) Do you feel
OPPOSE .................22%
strongly
that way?
STRONGLY OPPOSE .........
2%
DON'T KNOW /REFUSED......
7%
The City of Andover is considering a voter referendum to fund the
enhancement of the park and recreation system in the community.
82. Would you support or oppose the
STRONGLY SUPPORT ........ 6%
enhancements of the parks and
SUPPORT ................61%
71%
recreation system? (WAIT FOR
OPPOSE .................26%
CABLE TELEVISION ........
RESPONSE) Do you feel strongly
STRONGLY OPPOSE .........
4%
that way?
DON'T KNOW /REFUSED......
4%
83. How much would you be willing to.
NOTHING ................41%
see your property taxes increase
$10.00 .................27%
in order to fund these enhance-
$20.00 .................13%
ments? Would you be willing to
$30.00 ..................3%
pay $ per year?
$40.00...... ..........2%
(CHOOSE RANDOM STARTING POINT;
$50.00 ..................2%
MOVE UP OR DOWN DEPENDING ON
$60.00..................2%
ANSWER) How about $ per year?
$70.00 ..................1%
(REPEAT PROCESS)
$80.00..... ...........0%
$90.00 ..................1%
$100.00 .................1%
DON'T KNOW /REFUSED......
8%
Moving on....
84. What is your primary source of in-
formation about Andover City Gov-
ernment and its activities?
85. How would you prefer to receive
information about City Government
and its activities?
DON'T KNOW /REFUSED...... 0%
NONE ....................1%
CITY NEWSLETTER ........
71%
LOCAL NEWSPAPER ........
12%
CABLE TELEVISION ........
2%
CITY WEBSITE ... ........
10%
WORD OF MOUTH ...........
3%
SCATTERED ...............2%
DON'T KNOW /REFUSED...... 0%
NONE ....................1%
CITY NEWSLETTER ........
70%
LOCAL NEWSPAPER ........
11%
CABLE TELEVISION ........
2%
CITY WEBSITE ...........
11%
WORD OF MOUTH ...........
3%
MEETINGS ................2%
SCATTERED ...............1%
The City publishes a bi- monthly newsletter, called "Andover
Today."
86. Do you receive this newsletter?
(IF "YES," ASK:) How would you
rate the format -- excellent,
good, only fair or poor?
IF "YES," ASK: (n =369)
87. How much of the city news-
letter do you read -- all of
it, most of it, some of it,
or very little?
88. Does your household currently sub
scribe to cable television, sat-
ellite television or neither?
IF "YES," ASK: (n =219)
89. How often do you watch An-
dover City Council Meetings
or City Commission meetings,
such as Planning and Park and
Recreation, on channel 16 --
frequently, occasionally,
rarely or not at all?
NO......................8%
YEV EXCELLENT..........41%
YES /GOOD ...............49%
YES /ONLY FAIR ........... 3%
YES /POOR ................0%
DON'T KNOW /REFUSED...... 0%
ALL OF IT ..............50%
MOST OF IT .............37%
SOME OF IT .............11%
VERY LITTLE .............2%
DON'T KNOW /REFUSED...... 0%
CABLE ..................55%
SATELLITE ..............32%
NEITHER :...............14%
DON'T KNOW /REFUSED...... 0%
FREQUENTLY ..............5%
OCCASIONALLY ........... 23%
RARELY .................13%
NOT AT ALL .............58%
DON'T KNOW/REFUSED ...... 0%
90. Do you have access
to the Internet
YES /YES ................46%
at home or work?
(WAIT FOR RE-
YES /NO .................43%
SPONSE) Have you
accessed the
NO .....................11%
city website from
either location?
DON'T KNOW /REFUSED......
0%
IF "YES /YES," ASK: (n =185)
91. Did you find the information YES ....................98%
you were looking for? NO ......................2%
DON'T KNOW /REFUSED...... 0%
IF "YES," ASK: (n =181)
92. What information do you
look for most often on
the city's website?
IF "NO" IN QUESTION #91, ASK
93. What information were
you looking for?
94. How interested would you be
in subscribing to receive
e -mails containing city infor-
mation and news - very inte-
rested, somewhat interested,
not too interested or not at
all interested?
DON'T KNOW /REFUSED...... 0%
JUST BROWSING ..........
42%
BUDGET INFORMATION ......
7%
COUNCIL DECISIONS .......
8%
PARKS AND RECREATION...
30%
ECONOMIC DEVELOPMENT
.... 2%
CITY CODES ..............6%
GENERAL INFORMATION .....
2%
COMMUNITY ED ............
2%
CITY EVENTS .............2%
(n =4)
ECONOMIC DEVELOPMENT... 75%
CITY NEWS ..............25%
VERY INTERESTED ......... 28%
SOMEWHAT INTERESTED ..... 35%
NOT TOO INTERESTED ...... 15%
NOT AT ALL INTERESTED...21
DON'T KNOW/REFUSED ....... 2%
95. Are you aware the City of NO....... .............41%
Andover is on Facebook? (IF YES /YES .................24%
"YES," ASK:) Do you view the YES /NO ..................35%
city's Facebook page? DON'T KNOW/REFUSED ....... 1%
96. How would you rate the City's
overall performance in communicat-
ing key local issues to residents
in its publications, newspaper
columns, and on cable television
-- excellent, good, only fair, or
poor?
EXCELLENT ..............15%
GOOD ...................71%
ONLY FAIR ..............10
POOR ....................2%
DON'T KNOW/REFUSED ...... 2
Now just a few more questions for demographic purposes....
97. How often would you say you vote ALWAYS .................69%
-- always, nearly always, part of NEARLY ALWAYS .......... 25%
the time, or seldom? PART OF THE TIME ........ 4%
SELDOM ..................3%
DON'T KNOW /REFUSED...... 0%
From time to time, cities and school districts ask voters to.
approve referendum proposals...
98. Thinking about past city and
school district referendum elec-
tions, would you say you always
vote, often vote, sometimes vote,
rarely vote or never vote?
ALWAYS VOTE ............ 63%
OFTEN VOTE .............26%
SOMETIMES VOTE.......... 6%
RARELY VOTE .............4%
NEVER VOTE ..............2%
DON'T KNOW /REFUSED...... 0%
Could you please tell me how many people in each of the following
age groups live in your household. Let's start with the oldest.
Be sure to include yourself.
99. First, persons 65 or over?
100. Adults, 18 to 65?
101. School -aged or pre- school
children?
102. What is your age, please?
NONE ...................84%
ONE .............. .....6%
TWO OR MORE ............ 10%
NONE ...................10%
ONE.....................6%
TWO ....................73%
THREE OR MORE.......... 11%
NONE ...................52%
ONE . ..................14%
TWO ....................25%
THREE OF MORE..� ........9%
18- 24 ...................30
25- 34 ..................15%
35- 44 ..................28%
45- 54 ..................28%
55- 64 ..................16
65 AND OVER ............ ll%
REFUSED .................0%
103. Do you own or rent your present RENT ....................7%
residence? (IF "OWN," ASK:) Which OWN /UNDER $200,000......9%
of the following categories would OWN /$200,000- $250,000..31%
contain the approximate value of OWN /$250,001- $300,000..36%
your residential property -- under OWN /$300,001- $350,000..11%
$200,000, $200,000- $250,000, OWN /$350,001- $400,000...2%
$250,001 - $300,000, $300,001- OWN /OVER $400,000.......2%
$350,000, $350,001- $400,000 or DON'T KNOW ..............1%
over $400,000? REFUSED... ...............2%
104. Gender (BY OBSERVATION)
MALE ...................49%
FEMALE .................51%
105. REGION OF CITY
PCT 1 ..................11%
PCT 2 ..................10%
PCT 3.. ..............12%
PCT 4 ...................9%
PCT 5...... ..........11%
PCT 6 ...................8%
PCT 7 ...................8%
PCT 8 ...................9%
PCT 9 ...................9%
PCT 10 .................12%
CITY OF ANDOVER
2014 Quality of Life Study
The Morris Leatherman Company
Quality of Life Rating
2014 City of Andover
ro
60
50 Sq. _ j
40
30
20
10 4 2
0
Fxcellem Good Only Fair Poor UMUra
X2006 Study 02014 Study
TM MWns lWlnmun cm
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2014 City of Andover
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Lo cm
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Wei !
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SmUered i
0 5 10 15 20 25 30
X2006 Study X2014 Study
m. Mo,.m «.w.rm.n cmprry
4/29/2014
1
Most Serious Issue
2014 City of Andover
w..a
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0 10 20 30 40 s0
�20W Study X2014 Swtly
tM MU,m lelllrtmun ttll( y
Sense of Community Pride
2014 City of Andover
r,2 Fxoallant 2s
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Un m
0 10 20 30 40 w lw TO 80
.zoos sway �zo14 story
1n. Midw 1rd.mun c,nm.y
Characteristics of City
2014 City of Andover
a lUdd a
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0 20 40 N s0 100 120
Too Many OEnwgh TOO LiWe
Tfe Mom: �enne.n,m �r
4/29/2014
2
dop
City Service Ratings
2014 City of Andover
Fn¢ R�
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20 40 w w 100 120
�POSHive �NeOetive
Property Taxes
2014 City of Andover
e0
10
40 33 33
30
20
10 4 6 '.._
0
Very 11O Mu4Awp umue
sm..lrMlen u..
X2006 S udy W2014 SWdy
11n MPm. �.m.nn.n cono.y
4/29/2014
3
Value of City Services
2014 City of Andover
100
------- -._ __ -- - . ......... ... .. ..
e0 68
-- - -
so
40
'- - -- -- 21--- ----
20 8 e g
s
0
Excellent Good Only Fair Poor Unsue
�20W Stutly 12014 ShMy
The M ,ft LNeennen tenpeny
Public Safety Concerns
2014 City of Andover
Trtlr Spseie e1
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0 10 20 w 40 N
NIMOSt Serious MSecond Most
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Amount of Neighborhood Patrolling
2014 City of ,Andover
so 71
e3
.._. -- - --
so '
40
2s
20
2 2
0
r
Too Much About Right Not Enough Unsure
X2008 Sfudy X2014 SWdy
T9 MOIis LetlMI11M11 Ctllpll'/
4/29/2014
4
Neighborhood Traffic Speeding
2014 City of Andover
1e ,
9
snM.nvi senoo. ,95
a rocs 27
21
naaasaw
9 5 10 15 20 25 W S5 40
X2008 SWAY X2011 SWdy
m Morn.iewro Cm
Walk Alone at Night in Neighborhood
2014 City of Andover
w At
50 44
-40- - ---._... ._-'---- -.__ --....
40
3
20
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o
yr sr. smi..ruw.rumr.
aa.w�rry she um..
X2008 SWAY X2014 SWAY
m. aem. �.sn.rm.i caaca�r
Intra -City Travel
2014 City of Andover
90 _....— 99-- � --
70 .. - -- - - --
e0
so
40
30 24
20
10
0
Excellent Sataf dm Marginal Poor
X2008 SWAY X2016 SWtly
The MoIn3 �ueemvn Camsry
4/29/2014
5
Commute Time
2014 City of Andover
40
2006 Avenge Commute Time 26 Minutes
yar__.__..-______-- ._- -_ --
2014 Avenge Commute Time = 17.6 Minutes
30 ..-__._.....-_ _------- --- ---- - ---- -- _.._...._ ....
25 --- __...__-------- ---- --------- ------ ---- ------ 72
20 --- --------- ------ ----
15 ---- ---------- 14 --- - -' 1s
- -17 "- 4d' - " - " "-
10 ----- ----6- -- 8 - 6- -'
g _4 --- 4 ---
g
<slavess n -ie snr HJO Mhets
s.mumu teal samm >ss ax.m
t sw.m Letl6.mun co e
Commute Method
2014 City of Andover
MNMe Tom' �y�
� Me a ye
Normal Commute
2006 2014
0 Convenient, Willing
to Use Public Transit
Tp MOtlla L.M v Cmywny
Vehicle Overpass
2014 City of Andover
50
-- - -- -- --40_.
40- - -- - -
32
30
20
------ - _10� 12 12
10 5
0
Strongly Yes Yes No Shongy No Unsum
X2006 Study X2014 51udy
L..nxmun Cm
4/29/2014
rl
More Active Code Enforcement
2014 City of Andover
Favor
38%
Strong Favor
7%
Unsure
5%
Soong Oppose
Oppose 11%
39%
1M1�MO,i., �r.me�..� fwryvy
Code Enforcement
2014 City of Andover
100
N N N N N M as
80 . ........ ..
t x
0
ra...rrr ter. ,erea..� y.rrw.
FMTao Tough MPbout Right WNW Tough
me awn. �eaMnn.n Cam.n
Importance of Natural Resources Issues
2014 City of Andover
«x
11r w,o�ns iennnm.n caa.ry
4/29/2014
7
Greatest Environmental Issue
2014 City of Andover
91
rn.vMMw ',
16
x..u.. rr.n
3
naamyrro..eewM.
24
8
Lww'69GVM.'ne US¢
24,
3
Aa.mw T— II
0 5 10 15 20 25 30
�Percenla9e
TY Maras Loans- Cau(rviy
Open Space Program,
2314 City of Andover
Yes
51%
No
49%
Dw Morris Letlnemun Cmparry
Open Space Areas
2C14 City of Andover
1%
Aware of Open
Space. in Andover
R r'1., -Irl I— " Company
a.r.
.
M BwW Mara rn
914
Visited Open
Spaces in City
4/29/2014
8
Open Spaces Public Accessibility
2014 City of Andover
3%
1M Morris unaemun Cmpury
Open Space Area Preference
2014 City or Andover
Smaller /More
33%
ilie rn'i o i eaarr— Camenr,
City Trails
2014 City of Anduvcr
Fir
m,.
n
Use by Household
Members
rr,,, . r�,�rm�m.�canrenr
�x
aunw�y.uaa��o vx
ex
Primary Use
4/29/2014
TO
60
50
40
30
20
10
0
So- tys. s%ppm oo� at-- *Oaow.
�Ciy Tails Teen Cemer
The Morrls L�alMSrrun Lmy Y
Additional Funding
2014 City of Andover
um%n
City Park and Recreation Facilities
2(,14 City o`Andover
com �,% -Eaama iY%
U— %
Pa,%
0r+r Fa s%
M Morr�a Leanerman Canrwy
Use of Park and Recreation Facilities
2014 City of Andover
u...wwr rswmy
M%
1!n Morns LaalMrman Cprywry
4/29/2014
10
Comparison of Facilities
2014 City of Andover
60
70 -. _.. - -- "65 -
60 "23 50 ..... -
M ..... ._... - -. 30 - -_. 22 10 -S _ - 6 - -9..
0
Cey pnt9yflan Ygtl, glMetic FUCYtls pEURpen Yk FafJpp
�Badar WAbout Same !Worse -Unsure
L ehh ,eo Cen o y
Community Center Usage
K i4 City ,f Andover
h41%
xa Yn
y1% .a% qtly Fatr
S%
67%
Used during Community
Past Year Center Rating
T m,, l ere Pht Pll1('g9>,y
Satisfaction with Center Offerings
2014 City of Andover
Very Satisfied
52%
40 Not Too Satisfied
2%
Somewhat Satisfied
46%
Loa her -r,C wy
4/29/2014
11
Park Bond Referendum
2014 City of Andover
Sources of Information
2014 City of Andovar
None
H
City Newsletter A
1P
Loral Newspaper tt
P
Cable Televmort P
f0
WeL ile rt .
i
Grapevine a _
Meelin, P
2
Scattered
0 20 40 80 80
mPrimaly, MPrefened
ire Mamr tulrmw �y
"Andover Today"
2014 City of Andover
Receive 0'
Dort Recall s
a +ivw or ronr�M
cellem n
F
Good w
Only Fair/Poor s
�Percenta0e
emndrwesro: ',
As of It w
Moll of 11
Some of It II:
Very Little P
0 20 40 80 80 100 120
TM Morris tents un coney
4/29/2014
12
41
•sa=•�x
low
Motr
haves
'Plow
�ro
Cwnbn IeVal
ww. aA
'S60w
vja penYNr:
Prom
o
Enhancements of Parks
srom
and Recreation Systarn
W,W
Z1p0W
U-
0 10 m m w eo
nr+g�xya
Acceptable Yearly Property
Tax Increase
11g MO�rlt 1M11[. Ca ,
Sources of Information
2014 City of Andovar
None
H
City Newsletter A
1P
Loral Newspaper tt
P
Cable Televmort P
f0
WeL ile rt .
i
Grapevine a _
Meelin, P
2
Scattered
0 20 40 80 80
mPrimaly, MPrefened
ire Mamr tulrmw �y
"Andover Today"
2014 City of Andover
Receive 0'
Dort Recall s
a +ivw or ronr�M
cellem n
F
Good w
Only Fair/Poor s
�Percenta0e
emndrwesro: ',
As of It w
Moll of 11
Some of It II:
Very Little P
0 20 40 80 80 100 120
TM Morris tents un coney
4/29/2014
12
Cable Television
2014 City of Andover
n
No Ys FMS
Nave
68%
Cable Subscriber Watching City Council or
Commission Meetings
11n Mer,b LeWw,men tmpsry
City Website
2014 Ciry of Andover
Yes
52%
No Yes
17% 89% -- 0--
No
48%
Intemet Access
Viewed Citys Website
Subscribe to a -Mails for News
and Information
2014 City or /Andover
Very Inerested
28%
Somewhat Interested
35%
Unsure
2%
ON.1 At All Interested
Not Too Interested 21%
15%
TM Nu„i. LealMmun Caryny
4/29/2014
13
Communications Performance
2014 City of Andover
w 89 n
so
.-- - — ' - ----- - - -. - -- - -' - - -- 2008 Study
1
40 :2014 SWAY
--- -- - -20 - -- - --
20 15
B 10
3
J
0
Fxeelbnt Good Only Fair Poor Unsure
1K M.Ir Lu1M. Cm ,
4/29/2014
14